How a former pupil and teacher reunited through volunteer tutoring

An unexpected reunion between a former pupil and a revered teacher made possible by a shared passion for education.

In the vibrant city of Bristol, Gemma Ray, a finance compliance officer and volunteer with Action Tutoring, arrived at the bar to join other volunteers for a socials quiz. After a busy academic term of supporting young people in local schools to improve their knowledge and confidence, our volunteers converged at the riverside hangout, in high spirits to connect, share experiences, and face off in teams for the games.

Just before the line-up of activities began, Gemma was greeted by a familiar yet unexpected face, jogging her memory from about 12 years ago. It was Andrew Fagan, her further mathematics teacher from North Bristol Post 16 centre, Cotham and Redland.

“I didn’t recognise him at first when he said hello, as it had been a very long time, but he still looked just as he did back then. I was surprised he recognised me after all this time and with so many students.”

Crossing paths with Andrew at the socials stirred sentiments of nostalgia and appreciation. Gemma recalled a crucial algorithmic error in grading that was rectified through Andrew’s guidance, which ensured her rightful admission to Bristol University.

“It was actually between Mr. Fagan and another teacher, Mr Williams, that I learned about the algorithm which calculated the A level grades for maths and further maths when you did both of these together at the time. It is only because of this knowledge that I was able to set the record straight and secure my place at the university in 2011.”

A deep love for maths

For Gemma, mathematics has always been more than calculations; it has been a lifelong passion – one she pursued ardently despite societal perceptions.

“I always loved maths from a young age, choosing to do it in my free time at home and in my ‘golden time’ at primary school. This was not seen as ‘cool’ so I have some experience of bullying and can relate to that. I did my maths GCSE one year early as recommended by my secondary school and I always wanted to do maths at university as there was no other logical option for me at the time. I graduated with first-class honours in 2014.”

However, Gemma admitted some level of struggle in maths during her sixth-form year, empathising with how underperforming pupils feel about mathematical concepts they find difficult to grasp.

“In my second year of 6th form, there were only two of us left doing further maths with the others having dropped out after or during the first year. The other student who carried on did not always attend the lessons so it was a bit like having a personal tutor for further maths, which was very beneficial as it was quite a bit more difficult than the ordinary maths A level, and I admit that I found it quite hard at times.”

Like many of the pupils that Action Tutoring supports who are identified by their schools as being at risk of not meeting expected standards in their finals, Gemma had a fleeting experience of that moment in maths.

“One time, I had 2 mock exams on the same day so I chose to revise for one and not the other. If it had been the real test, I would have failed the further maths that day. I remember Andrew being shocked and maybe a little bit worried for me, but all was well in the real exam at the end.”

The journey of volunteering

As the world grappled with pandemic lockdowns, Gemma’s employer, DAC Beachcroft, embraced flexibility and encouraged staff to engage in community projects including volunteering as tutors with Action Tutoring. Fuelled by her passion for mathematics and a desire to support young people struggling with the subject, Gemma signed up to volunteer with Action Tutoring in November 2022 to support young people struggling with maths in Bristol schools.

“I have enjoyed the programme so far. It is nice to know that you are making a difference to individuals who may need extra support. They are so engaged and ready to learn. You find that your mindset changes, you become more patient and you start to see the problems from their point of view.”

Conquering fears

Gemma said one of her fears before starting tutoring was the phobia of making mistakes in a session with pupils. However, tutoring has since helped her to confront that anxiety and not worry about making mistakes and correcting them.

“You also learn not to worry about making any mistakes because if you do make any silly mistakes, it will only cement in their minds that mistakes are okay and that they are only a normal part of life – and that adults make mistakes too.”

The power of volunteer tutoring

Through this volunteer initiative, Gemma discovered the transformative power of tutoring and mentoring young people and the need for additional education support, especially for disadvantaged students.

“Many disadvantaged students would benefit from more one-on-one tutoring, and as we all know this is not always possible with the teacher in the classroom themselves, because they are only one person and the workforce is stretched thin with very large class sizes in some schools now.”

Gemma also emphasised the accessibility of tutoring, urging others to contribute, and highlighting the impact even minimal commitments can have on a child’s educational journey. Inspiring others to embrace tutoring, Gemma reflected on the gratification derived from witnessing pupils eagerly engaging with content in the session templates and interactive learning methods.

“You can simply tutor online from the comfort of your own home with no travel time. You spend as little as 70 minutes out of your working day. You do not need to commit very long term. Know that every session you do will count and will make a small difference in a child’s educational journey. You do not need a lot of experience to be a tutor.”

Gemma’s story is a testament to the enduring bond between teachers and students, the transformative power of education, and the rewarding spirit of giving back. As she continues her tutoring journey, she stands as a beacon, inspiring others to bridge the academic attainment gap and shape brighter futures for disadvantaged young people, one session at a time.

Young impact makers attend Platinum Jubilee Award reception

Newcastle volunteer tutor, Eliza Blowes, and Action Tutoring’s fundraising coordinator, Molly Cottrill were part of a special group of volunteers and charity representatives who attended the prestigious reception for Queen Elizabeth II’s Platinum Jubilee Award recipients. Her Royal Highness Princess Anne was the special guest of honour.

Eliza and Molly were chosen to represent the education charity at the reception last week Tuesday, which offered places for two change agents under age 25 and two staff from the organisation to attend. Founder and CEO, Susannah Hardyman and deputy CEO, Jen Fox, also attended the event at the Fishmongers’ Hall in London.

Action Tutoring received The Queen Elizabeth II Platinum Jubilee Volunteering Award, in recognition of the significant impact of its volunteer tutors on disadvantaged young pupils across England. This esteemed award, equivalent to an MBE, now known as the King’s Award for Voluntary Service, represents the highest acknowledgment bestowed on local voluntary groups in the UK. The aim is to celebrate fantastic work by national charities and their volunteers to empower young people and provide them with skills and opportunities.

Positive transformation

Eliza, a master’s student at Northumbria University, Newcastle, was chosen for being actively involved in providing additional academic support to disadvantaged young individuals within her local Newcastle communities. Since August 2022, Eliza has tutored primary and Secondary English, in-person and online, in 51 sessions across eight different programmes in local schools.

Expressing her passion for language and its transformative potential in diverse and disadvantaged communities, Eliza, who is studying for a postgraduate in Applied Linguistics for TESOL (Teaching English to Speakers of Other Languages), emphasised her interest in contributing to better outcomes for pupils in schools.

“Having personally witnessed the positive transformation we have brought about in pupils within my community, I am elated to see the organisation receiving this well-deserved recognition.”

Eliza

Relatively young charity

HRH Princess Anne spent time handing certificates and speaking to representatives of each awarded charity. HRH Princess Anne was particularly interested in the history and impact of Action Tutoring, as a relatively young charity, being awarded alongside established and centuries-old charities, including the British Red Cross and Scouts. With only 12 years since its founding, Action Tutoring said it was delighted to be among the recipients of the award which included renowned and household-name charities for this award.

Parliamentary Under Secretary of State for the Department for Culture, Media and Sport and also the Department for Business and Trade plus Minister for Equalities, Stuart Andrew, gave a speech and met with charities to appreciate their work.

Increasing life chances

Susannah Hardyman expressed pride in the volunteers’ selfless commitment to supporting disadvantaged young people, highlighting their positive impact on academic progress and the wellbeing of pupils.

“The recognition serves as a reminder of the invaluable contributions made by our volunteers within their local communities across the country. Like Eliza, they are not only helping disadvantaged pupils in academic progress but also fostering their sense of confidence and increasing their life’s chances.”

Susannah

Action Tutoring is proud of its diverse pool of volunteers from different backgrounds and between the ages of 18 to 82,  including university students, full-time or part-time workers from different sectors of business, and retired professionals. Not only do volunteers help pupils achieve better grades, but they also serve as positive role models by creating a supportive environment for learning and mentoring pupils to thrive in school and later in life.

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Become a volunteer tutor with Action Tutoring and help disadvantaged children improve their academic strength and build a better future. With just one hour a week, you can volunteer to tutor pupils in English or maths at primary or secondary level, online or in-person. No previous teaching experience is required and we will provide you with all the resources you need.

How volunteer tutoring has shaped my outlook on life

I initially heard of Action Tutoring through one of my lecturers. I am a third year BSc Sociology and Psychology student at the University of Greenwich. For my final year of university, I chose to complete a placement and wanted it to be in the education sector. From my experiences, I have often been on the receiving end of teaching and therefore wanted to expand on my knowledge of the teacher’s end and help inspire other students to learn.

Levelling the playing field in education

After hearing about Action Tutoring, I decided to conduct my research into the charity. Action Tutoring not only aims to help socio-economically deprived students but also creates a safe and equal atmosphere for pupils in primary and secondary to have the same level of access to education and therefore achievement as their non-disadvantaged peers. I believe social factors should never influence the access students have to a good education and opportunities should be equal.

For students who may face these difficulties, it is out of their control and often therefore presents knock-on effects when it comes to further education, for example gaining a degree. By becoming a part of Action Tutoring’s volunteer scheme, I aim to help all students have confidence in themselves and achieve academic success.

Why volunteering matters

Tutoring is giving me an insight into the teaching side of academics, but the main factor that motivates me to volunteer knowing the impact I can have on the students. Being able to provide them with a safe and supportive space that allows them to feel fully confident to push themselves and aim higher is such a big motivator for me. 

This is especially true, as I know a lot of people who would have loved to have this amazing opportunity presented to them. I can give the pupils hope and get them to believe in themselves. Volunteering should be something all individuals should participate in at least once in their lives, as the happiness you feel knowing you have made an impact will forever stick and guide your morals. Volunteering brings people together, contributes to communities, and creates connections It is beneficial for both those who volunteer and those on the receiving end of it.

The power of games and peer instruction

I am a strong believer that education should be made fun, otherwise students will not pay attention., I always ensure that icebreaker games within the lesson – points for completing the work, hangman games, maths bingo – all of these engage the students and make them eager to learn. Personally, I believe that this is vital as otherwise, students aren’t able to engage as much with the information being taught and therefore cannot improve on the skills they are struggling with. 

Another way to have a successful session is to see if the students who understand the information can teach me or teach the students who are struggling with what they have learned. This has a positive correlation with retention when students are struggling, as often as a tutor I may not explain in a way that is easy for certain students to understand. As peers, they are more likely to know each other better than I do and may help explain it in the way they understand from my teaching. Through this, I can then test the students again to see if they are still struggling.

A memorable tutoring moment

Some of my English students had previously done a text that was quite difficult to understand, so I decided to use a difficult word from the session in a game of hangman. They initially struggled to figure out the word, however, when they finally realised what it was, the look on their faces was pure excitement! I was hoping they had remembered why I had chosen the word, which they did and were able to tell me the name of the text without looking back. They could even explain how that word was relevant and summarise the text. I was extremely proud of how far they had come and how much they were able to recall. It gave me a sign that I was doing a good job at tutoring, which further gave me confidence in teaching future sessions.

Seamless tutoring experience

The main thing I love about Action Tutoring resources is their accessibility. All training sessions, extra resources, and programme workbooks are stored via one app called Loop. It is a really effective tool when it comes to accessing training events, as it presents all upcoming training sessions with their timings on the main home screen.

There are opportunities to do smaller Bright Ideas training sessions in your own time, which makes it easier to manage, especially if the online sessions do not suit your availability. Lastly, you can directly download the relevant workbooks for your tutoring subject and year group – it includes answers and solutions to all the questions, making it even simpler when it comes to planning lessons effectively. 

As someone who tutors a minimum of 6 sessions a week, I expected difficulty in contacting Action Tutoring’s programme coordinators, however, each session, apart from 1, had a different coordinator. This not only makes it easier to contact them, but it also makes communication smoother, as there is no risk of getting mixed up with the sessions or the students that are being discussed.

Highs and lows

The hardest thing about tutoring is controlling pupil behavioural issues. Personally, I have only had these issues with virtual learning because online it can be harder for me to control and redirect to positive behaviour when they’re not in the room with me. If these moments occur, I attempt to engage them back into the lesson or provide them with a mind break if I believe this to be the reason they were acting up.

Although sometimes tutoring can be hard, it also has a lot of benefits. Volunteering has positively impacted my overall life, often contributing to other aspects. I can carry myself with confidence, which presents more within my degree and therefore has a positive impact on my learning. Before volunteering, I was more reserved however this has since improved and now I can achieve my goals with more ease. My experience with Action Tutoring has been motivating and thrilling – it has developed my confidence in my teaching skills and allowed me to see the side of the education system that students rarely have access to.

Written by: Laura Shepherd

Mum and daughter conquer Sheffield 10K to tackle educational inequalities

The streets of Sheffield witnessed a heartwarming display of determination as Action Tutoring’s Sheffield programme coordinator, Rachel, and her mum, Mary, took on the Sheffield 10K run to raise funds to support disadvantaged pupils.

The Sheffield 10K saw thousands of runners enjoying South Yorkshire’s famous Steel City, with the route taking runners out of the city and into the surrounding areas before returning to the city centre for the finish.

Weathering a storm

The wet and windy weather didn’t stop the mother-daughter pair from braving through the storm to cross the finish line. They endured the weather with a shared goal in mind – to make a difference in the lives of children and young people facing disadvantage in schools.

Generous donors

The pair were spurred on by their supportive friends and family through the run and fundraising efforts. They raised £394 plus £92.50 in Gift Aid. Rachel shared how they were touched by the generosity of donors and well-wishers, especially tutors who already give their time to volunteer for Action Tutoring.

“The kind words, lovely messages, and donations from tutors who already do so much for Action Tutoring were particularly heartwarming.”

Rachel

Go for it! 

Despite the daunting physical and mental hurdles of the run, Rachel and Mary completed it in high spirits, embodying perseverance and commitment to the cause. 

Rachel’s advice for future fundraisers contemplating a similar challenge is simple.

“Go for it! If you are new to running or have never entered a running event before, they’re a brilliant way to motivate yourself.”

Rachel

Rachel also advised that running with a friend or listening to a podcast or music serves as an effective distraction during the tougher moments in training for the race.

“We are so proud of Rachel and Mary for tackling the Sheffield 10K to support disadvantaged children and young people. You’re both amazing advocates for Action Tutoring and have championed our mission in a triumphant way. With your help, we can tackle education inequality head-on. Thank you!“

Head of Philanthropy, Hannah O’Neill

Do you want to get involved in a fundraising challenge for us? We’re currently looking for fundraisers to fill our charity spaces on the Hackney Half 2024 and the RideLondon-Essex 60 2024. Please complete the form in link below or contact our Fundraising Coordinator, Molly: molly.cottrill@actiontutoring.org.uk.