London Programme Coordinator

The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.

Salary: £28,639 per annum (£26,368 per annum, plus London weighting of £2,271)

Location: Hybrid / flexible with regular travel to schools in London. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH

Closing date: Thursday 1st May 2025

Interviews: On a rolling basis. Early application is advised.

Start date: Ideally Monday 19th May 2025, or as soon as possible

Duties and responsibilities

  • Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance. 
  • Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. 
  • Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. 
  • Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. 
  • Reporting regularly on key performance indicators. 

Person specification

Qualifications and experience criteria:

  • Experience working with volunteers and/or young people
  • Proficiency in Microsoft Office
  • Bachelor’s degree or equivalent relevant work experience
  • Strong written and verbal communication skills
  • Evidence of ability to prioritise and manage administrative tasks

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

  • Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. 
  • You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
  • This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
  • As a charity that values and celebrates people’s diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 
  • The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You’ll likely be more successful in this role if you have:

  • Experience of working with young people and/or project management.
  • Evidence of an interest in education and/or the third sector.

Benefits

  • Hybrid working – We offer a flexible combination of office and home based working.
  • Holiday – 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to five extra days). 3 additional days between Christmas and New Year.
  • Flexitime and TOIL – We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
  • Team away days – The whole team across the UK gets together three times a year.
  • Pensions – We have a workplace pension scheme with a 3% employer contribution.
  • Sabbatical leave – We offer paid and unpaid sabbatical leaves to our long standing colleagues.
  • Culture of celebrating – Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
  • Knowledge-sharing – Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
  • Socials – Team socials around team days, regular bring-and-share team lunches and other activities.
  • Proofreading Team – As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
  • Ad hoc projects – Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us (hello@actiontutoring.org.uk) if you require any assistance or adjustment so that we can help you with making the application process work for you.

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