Action Tutoring privacy notice for website users and direct marketing to schools

Action Tutoring is committed to protecting the privacy and security of visitors to our website and maintaining the highest standards when marketing to potential partners. Please note that this privacy notice applies only to using this website and marketing activities with potential partner schools. Please see our separate privacy notices if you are looking to apply to Action Tutoring as a volunteer, a school currently or previously partnered with Action Tutoring or a donor or individual who has carried out an event with us.

Cookie policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive when you access a website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used, and to see if any online advertising we use is bringing people to our website. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Via your browser settings, you can block or allow all cookies, as well as delete them:

This website uses cookies. To view our full Cookie Policy, including how you opt out of certain cookies, please click here.

Data collection

We automatically collect usage data, such as the number of visitors and frequency of visits to this site, via Google Analytics. This data may include information about your entry and exit point from the website, your IP address and what browser you are using. This information allows us to gauge our website user demographics and the popularity of different pages on our website, including where our visitors are going, and how much time they spend there.

We only request personally identifiable information, such as address, if and when an individual chooses to complete our online volunteer application form. Please see our ‘Action Tutoring privacy notice for tutors’ for more information on this.

If you wish to make a donation to Action Tutoring, please note that this is facilitated by our Just Giving page (for Pound Sterling) and our Giving Block page (for Cryptocurrency), where you will be asked to provide some of your personal data. Please read and check you are comfortable with the Just Giving Privacy Policy or the Giving Block Privacy Policy before doing so.

School enquiry form

If you choose to fill in our School Enquiry Form, your name, email, job title and school name will be stored and processed in our chosen email marketing software, Campaign Monitor. Find their privacy notice here. Cookies will also be shared with LinkedIn. Find our full Cookies Policy and opt out of Non-Necessary Cookies here. By doing so you consent to receiving e-mail marketing in relation to our programmes.

Access to gated content for school enquiries

Some material on our website is only available with the provision of personal details for the purposes of school marketing. Details we ask for include your name, e-mail, job title and school name. Material is stored in Campaign Monitor as outlined above.

Direct School marketing

We make use of the marketing data obtained through Sprint Campus and reach out to schools using the Sprint Campus marketing database (https://www.sprint-education.co.uk/). Personal information from Sprint Campus includes the name and role of potential school contacts. We do so as a data processor under a contractual agreement with Sprint Media Limited; all messages are sent through the Sprint Campus platform, and we do not have access to the underlying e-mail address. Such data is used per their privacy policy. Any queries concerning the use and basis of processing for this data can be referred to Action Tutoring at hello@actiontutoring.org.uk or Sprint Media Limited. Contact details for Sprint Media Limited are data@sprint-education.com or Sprint Education, B1 The Courtyard, Tewkesbury Business Park, Tewkesbury, GL20 8GD. Your email address will only be visible to Action Tutoring if you choose to act by replying directly to direct marketing emails, or by providing your data to us directly; either by completing the School Enquiry Form on our website, or via another data capture form. At this point Action Tutoring becomes the data controller and the school contact’s name, role will be held in Campaign Monitor by Action Tutoring; privacy notice here. Your rights and our obligation will be governed as detailed in the ‘How to control your information and your rights’ section below.

Newsletter subscriptions

We have a number of e-mail newsletters which If you choose to subscribe to your email, name, email address and email preferences will be stored and processed in our chosen email marketing software, Campaign Monitor. Find their privacy notice here.

Basis of Processing

Consent: Where you provide your details for marketing purposes outlined above our basis of processing is consent. You can withdraw consent at any point by contacting us on contact details below.

Legitimate interest: We also reach out to our partners on a legitimate interest basis where we have already worked with a partner previously. We do this where we believe this aligns with a partner’s educational needs and interests, we have a potential resource or capability to enhance the school’s curriculum and support their pupils or to maintain and develop our professional relationship with a school by offering relevant and beneficial opportunities. Our legitimate interest as a charity to promote and expand our programmes to schools we have successfully partnered with in the past and support a wider number of beneficiaries with out tutoring programmes. This includes a legitimate interest in maintaining and strengthening our relationships with partner schools to ensure the continued delivery of valuable educational resources and a legitimate interest in offering programmes that we believe will benefit the educational development of pupils. We have carefully considered the potential impact on the school’s privacy and have determined that the processing is necessary for the stated purpose and we will only use the contact details previously provided by a school for professional communications related to our programmes. We provide a clear and easy option for the school to opt-out of future communications at any time.

Links to other websites

Our website may contain links to other websites of interest, including our social media pages. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Acceptance of the terms in this privacy policy

By using this site, you signify consent to the arrangements outlined in this policy. If you do not agree with this privacy policy, please do not use our site. We reserve the right, at our discretion, to change, add or remove portions of this policy at any time. Your continued use of this website following changes to this policy means you accept the changes we make.

How to control your information and your rights 

Action Tutoring is committed to accommodating your rights under the General Data Protection Regulation, which include: 

  • Your right to be fully informed on how the information we ask you to share with us and the information we collect independently is processed by Action Tutoring. If you have any questions about the guidance provided in this policy notice, or would like further detail on specific sections, then please address your query to the contact details provided below. 
  • Your right to access the information we have asked you to share with us and the information we collected independently. If you require a copy of this information, please make this request using the contact details provided in this notice and the information will be provided to you in an electronic format as soon as possible, within one month at the latest. We will need to confirm your identity to provide this information. 
  • Your right to rectify the information we have asked you to share with us and the information we collected independently if it is inaccurate or incomplete. If you believe that any of the information is inaccurate or incomplete, please contact us as soon as possible using the contact details provided below. We will promptly correct any information found to be incorrect. 
  • Your right to erase the information we have asked you to share with us and the information we collected independently. You may request that this information be placed under restricted access, pseudonymised or deleted where there is no compelling reason for it to be kept. 
  • Your right to restrict or object to the further processing of the information we have asked you to share with us and the information we collected independently. Please use the contact details provided to inform us of any wish to restrict or object to the further processing of this information. Note that we may need to retain some key information in order to respect your restriction or objection in future. 
  • You have a right to withdraw consent for processing your personal data. This is only when the lawful basis for processing your personal data is consent.  

Your personal data is not used in any automated decision making (a decision made solely by automated means without any human involvement) or profiling (automated processing of personal data to evaluate certain conditions about an individual). 

Website content

All reasonable efforts are made to maintain the accuracy of the content on this website, however we cannot take responsibility for omissions or errors. If you identify inaccurate information, please contact us with the details provided below and we will rectify the content.

Copyright

No part of this website, including information, images, logos, photos, and overall appearance of the site, may be copied, republished, broadcast or reproduced without the prior written permission of the copyright holders, except for your own personal or non-commercial use.

How to contact us
To contact us in relation to any of the information contained in this notice, to make a complaint, or to pursue any of your rights under the General Data Protection Regulation, please 

Email: hello@actiontutoring.org.uk

Telephone: 0300 102 0094

Or write to us at: Action Tutoring, Fivefields, 8-10 Grosvenor Gardens, Victoria, SW1W 0DH

If you are unhappy with the way that we have handled your Personal Information, you can make a complaint to the Information Commissioner’s Office (ICO) which is the UK authority responsible for data protection.