News & Insights 24 December 2020

The impact of tutoring: Year 7 pupil Medina tells us about her experience on an Action Tutoring programme

Medina – Year 7 pupil at Lilian Baylis Technology School, Vauxhall, South London

It’s been a strange year for Medina. With the national lockdown coming into force back in March, schools were made to close which meant she missed out on her final few months at primary school, including her SATs exams. That’s a lot to miss, especially for the pupils we work with at Action Tutoring who don’t all have the same access to online and at-home learning as some of their peers.

Now, Medina has just completed her first term of secondary school, as one of the new Year 7s at Lilian Baylis Technology School in Vauxhall, South London. The year groups are in isolated bubbles, which means she hasn’t met any of the older children yet and the full secondary school experience is still to come – plus, there’s a lot of catching up to do.

Along with 19 of her classmates, Medina has been receiving personalised tutoring from one of our volunteers this term. Here, she tells us what it’s been like to get an extra hour’s support in maths from Abigail each week in this time of confusion and transition…

How did it feel coming to secondary school after missing the last six months of Year 6?

I was a little bit nervous because I thought I would forget everything. But I have a good long-term memory and I remembered a lot of the basics from my classes. I forgot a few things, though, and have had to be reminded in my classes now.

We’ve been giving you tutoring in maths. How did you feel about the subject when you got to Lilian Baylis?

My teachers have been good, but now we are learning more things that are harder and some of them do not make sense to me. But I’ve started learning and things are getting easier. Classes have refreshed my memory and I think I am getting better now. I was not as confident but now I feel more certain about my answers.

What’s your favourite subject?

Art is my favourite. It’s a way to express your feelings without talking. You can just put it on the page and tell people how you feel with colours and shapes.

What is your maths tutor Abigail like?

Abigail motivates me and even when I get answers wrong she helps me to get a good understanding about why I got it wrong. She understands where I go wrong and helps me so next time I get it right, and now I see questions that I know I can get right because she has shown me how.

Do you know what Abigail does when she isn’t tutoring?

She said she was a student at university but I can’t remember what she does. I think it’s medicine!

Why do you like her as a tutor?

She is very calm and doesn’t get upset when I get an answer wrong. She keeps working with me until I get it right.

What was she like when you first met her?

She was very nice and she asked me and my classmate what we were struggling with. She then made sure to bring those things up during the lesson. She’s very motivating!

Was there anything in particular you were struggling with that Abigail has helped you understand?

It was really good doing decimals with her. I didn’t know how to say which one is the biggest and the smallest off the top of my head but she’s helped me build my confidence doing that.

How do you feel when your tutoring session ends?

I feel very relaxed because I’ve done all this hard work that I know will pay off at school in my classes and assessments.

Do you know what you want to be or do when you’re older?

I don’t really know, but I really like skateboarding and writing. I’m going to have a workshop soon with a journalist from the Guardian. So I might want to be a journalist, but I’d also maybe like to be a chef. Cooking is like art – you can express yourself through the flavours!


This year, Action Tutoring is expanding to work with more pupils than ever whose education has been affected by the pandemic, including many more Year 7 pupils like Medina. We are proud and inspired by what our volunteers have done this autumn, whether socially distancing in schools or mastering virtual tutoring for the first time. We know so much will now be possible in 2021 but need more tutors to join us if we are to make the necessary impact on our pupils’ lives.

To make a difference to lives of young people like Medina, apply as a volunteer now and start tutoring in January, or become a partner school to see the impact that tutoring can have on pupils.

Partner as a school         Become a volunteer