Experiences

How a former pupil and teacher reunited through volunteer tutoring

13 December 2023

An unexpected reunion between a former pupil and a revered teacher made possible by a shared passion for education.


In the vibrant city of Bristol, Gemma Ray, a finance compliance officer and volunteer with Action Tutoring, arrived at the bar to join other volunteers for a socials quiz. After a busy academic term of supporting young people in local schools to improve their knowledge and confidence, our volunteers converged at the riverside hangout, in high spirits to connect, share experiences, and face off in teams for the games.

Just before the line-up of activities began, Gemma was greeted by a familiar yet unexpected face, jogging her memory from about 12 years ago. It was Andrew Fagan, her further mathematics teacher from North Bristol Post 16 centre, Cotham and Redland.

“I didn’t recognise him at first when he said hello, as it had been a very long time, but he still looked just as he did back then. I was surprised he recognised me after all this time and with so many students.”

Crossing paths with Andrew at the socials stirred sentiments of nostalgia and appreciation. Gemma recalled a crucial algorithmic error in grading that was rectified through Andrew’s guidance, which ensured her rightful admission to Bristol University.

“It was actually between Mr. Fagan and another teacher, Mr Williams, that I learned about the algorithm which calculated the A level grades for maths and further maths when you did both of these together at the time. It is only because of this knowledge that I was able to set the record straight and secure my place at the university in 2011.”

Gemma reunites with former teacher
When Gemma reunited with Andrew at the Bristol tutor social

A deep love for maths

For Gemma, mathematics has always been more than calculations; it has been a lifelong passion – one she pursued ardently despite societal perceptions.

“I always loved maths from a young age, choosing to do it in my free time at home and in my ‘golden time’ at primary school. This was not seen as ‘cool’ so I have some experience of bullying and can relate to that. I did my maths GCSE one year early as recommended by my secondary school and I always wanted to do maths at university as there was no other logical option for me at the time. I graduated with first-class honours in 2014.”

However, Gemma admitted some level of struggle in maths during her sixth-form year, empathising with how underperforming pupils feel about mathematical concepts they find difficult to grasp.

“In my second year of 6th form, there were only two of us left doing further maths with the others having dropped out after or during the first year. The other student who carried on did not always attend the lessons so it was a bit like having a personal tutor for further maths, which was very beneficial as it was quite a bit more difficult than the ordinary maths A level, and I admit that I found it quite hard at times.”

Like many of the pupils that Action Tutoring supports who are identified by their schools as being at risk of not meeting expected standards in their finals, Gemma had a fleeting experience of that moment in maths.

“One time, I had 2 mock exams on the same day so I chose to revise for one and not the other. If it had been the real test, I would have failed the further maths that day. I remember Andrew being shocked and maybe a little bit worried for me, but all was well in the real exam at the end.”

Volunteer tutor, Gemma
Volunteer tutor, Gemma Ray

The journey of volunteering

As the world grappled with pandemic lockdowns, Gemma’s employer, DAC Beachcroft, embraced flexibility and encouraged staff to engage in community projects including volunteering as tutors with Action Tutoring. Fuelled by her passion for mathematics and a desire to support young people struggling with the subject, Gemma signed up to volunteer with Action Tutoring in November 2022 to support young people struggling with maths in Bristol schools.

“I have enjoyed the programme so far. It is nice to know that you are making a difference to individuals who may need extra support. They are so engaged and ready to learn. You find that your mindset changes, you become more patient and you start to see the problems from their point of view.”

Conquering fears

Gemma said one of her fears before starting tutoring was the phobia of making mistakes in a session with pupils. However, tutoring has since helped her to confront that anxiety and not worry about making mistakes and correcting them.

“You also learn not to worry about making any mistakes because if you do make any silly mistakes, it will only cement in their minds that mistakes are okay and that they are only a normal part of life – and that adults make mistakes too.”

The power of volunteer tutoring

Through this volunteer initiative, Gemma discovered the transformative power of tutoring and mentoring young people and the need for additional education support, especially for disadvantaged students.

“Many disadvantaged students would benefit from more one-on-one tutoring, and as we all know this is not always possible with the teacher in the classroom themselves, because they are only one person and the workforce is stretched thin with very large class sizes in some schools now.”

Gemma also emphasised the accessibility of tutoring, urging others to contribute, and highlighting the impact even minimal commitments can have on a child’s educational journey. Inspiring others to embrace tutoring, Gemma reflected on the gratification derived from witnessing pupils eagerly engaging with content in the session templates and interactive learning methods.

“You can simply tutor online from the comfort of your own home with no travel time. You spend as little as 70 minutes out of your working day. You do not need to commit very long term. Know that every session you do will count and will make a small difference in a child’s educational journey. You do not need a lot of experience to be a tutor.”

Gemma’s story is a testament to the enduring bond between teachers and students, the transformative power of education, and the rewarding spirit of giving back. As she continues her tutoring journey, she stands as a beacon, inspiring others to bridge the academic attainment gap and shape brighter futures for disadvantaged young people, one session at a time.

How volunteer tutoring has shaped my outlook on life

7 December 2023

I initially heard of Action Tutoring through one of my lecturers. I am a third year BSc Sociology and Psychology student at the University of Greenwich. For my final year of university, I chose to complete a placement and wanted it to be in the education sector. From my experiences, I have often been on the receiving end of teaching and therefore wanted to expand on my knowledge of the teacher’s end and help inspire other students to learn.

Levelling the playing field in education

After hearing about Action Tutoring, I decided to conduct my research into the charity. Action Tutoring not only aims to help socio-economically deprived students but also creates a safe and equal atmosphere for pupils in primary and secondary to have the same level of access to education and therefore achievement as their non-disadvantaged peers. I believe social factors should never influence the access students have to a good education and opportunities should be equal.

For students who may face these difficulties, it is out of their control and often therefore presents knock-on effects when it comes to further education, for example gaining a degree. By becoming a part of Action Tutoring’s volunteer scheme, I aim to help all students have confidence in themselves and achieve academic success.

Why volunteering matters

Tutoring is giving me an insight into the teaching side of academics, but the main factor that motivates me to volunteer knowing the impact I can have on the students. Being able to provide them with a safe and supportive space that allows them to feel fully confident to push themselves and aim higher is such a big motivator for me. 

This is especially true, as I know a lot of people who would have loved to have this amazing opportunity presented to them. I can give the pupils hope and get them to believe in themselves. Volunteering should be something all individuals should participate in at least once in their lives, as the happiness you feel knowing you have made an impact will forever stick and guide your morals. Volunteering brings people together, contributes to communities, and creates connections It is beneficial for both those who volunteer and those on the receiving end of it.

Laura – student tutor

The power of games and peer instruction

I am a strong believer that education should be made fun, otherwise students will not pay attention., I always ensure that icebreaker games within the lesson – points for completing the work, hangman games, maths bingo – all of these engage the students and make them eager to learn. Personally, I believe that this is vital as otherwise, students aren’t able to engage as much with the information being taught and therefore cannot improve on the skills they are struggling with. 

Another way to have a successful session is to see if the students who understand the information can teach me or teach the students who are struggling with what they have learned. This has a positive correlation with retention when students are struggling, as often as a tutor I may not explain in a way that is easy for certain students to understand. As peers, they are more likely to know each other better than I do and may help explain it in the way they understand from my teaching. Through this, I can then test the students again to see if they are still struggling.

A memorable tutoring moment

Some of my English students had previously done a text that was quite difficult to understand, so I decided to use a difficult word from the session in a game of hangman. They initially struggled to figure out the word, however, when they finally realised what it was, the look on their faces was pure excitement! I was hoping they had remembered why I had chosen the word, which they did and were able to tell me the name of the text without looking back. They could even explain how that word was relevant and summarise the text. I was extremely proud of how far they had come and how much they were able to recall. It gave me a sign that I was doing a good job at tutoring, which further gave me confidence in teaching future sessions.

A pupil receives tutoring online

Seamless tutoring experience

The main thing I love about Action Tutoring resources is their accessibility. All training sessions, extra resources, and programme workbooks are stored via one app called Loop. It is a really effective tool when it comes to accessing training events, as it presents all upcoming training sessions with their timings on the main home screen.

There are opportunities to do smaller Bright Ideas training sessions in your own time, which makes it easier to manage, especially if the online sessions do not suit your availability. Lastly, you can directly download the relevant workbooks for your tutoring subject and year group – it includes answers and solutions to all the questions, making it even simpler when it comes to planning lessons effectively. 

As someone who tutors a minimum of 6 sessions a week, I expected difficulty in contacting Action Tutoring’s programme coordinators, however, each session, apart from 1, had a different coordinator. This not only makes it easier to contact them, but it also makes communication smoother, as there is no risk of getting mixed up with the sessions or the students that are being discussed.

Highs and lows

The hardest thing about tutoring is controlling pupil behavioural issues. Personally, I have only had these issues with virtual learning because online it can be harder for me to control and redirect to positive behaviour when they’re not in the room with me. If these moments occur, I attempt to engage them back into the lesson or provide them with a mind break if I believe this to be the reason they were acting up.

Although sometimes tutoring can be hard, it also has a lot of benefits. Volunteering has positively impacted my overall life, often contributing to other aspects. I can carry myself with confidence, which presents more within my degree and therefore has a positive impact on my learning. Before volunteering, I was more reserved however this has since improved and now I can achieve my goals with more ease. My experience with Action Tutoring has been motivating and thrilling – it has developed my confidence in my teaching skills and allowed me to see the side of the education system that students rarely have access to.

Written by: Laura Shepherd

Black History Month: Breaking barriers in education for better outcomes

26 October 2023

October is Black History Month in the UK – a time to celebrate the historic achievements and contributions of the Black community. For us, it’s also a prime opportunity to take a closer look at the state of education for young Black people and explore ways to make it more fair and inclusive for the future.

Before the pandemic’s disruption to learning, pupils from Black ethnic backgrounds, on average, scored the lowest GCSE pass rates among all major ethnic groups. However, the most recent GCSE results show remarkable progress, as Black students achieved English and math pass rates similar to their peers from other ethnic backgrounds.

How can we ensure this positive trajectory continues to enable even better outcomes for young Black people in education and as they progress into employment or training?

As part of our Black History Month activities at Action Tutoring, our PR, Media and Policy manager, Henry Derben had a thought-provoking chat with Hannah Wilson, co-founder of Diverse Educators, development consultant, coach, and trainer of Diversity, Equity, and Inclusion practice. With Hannah’s extensive background in education, including roles such as head of secondary teacher training, executive headteacher, and vice-chair of a trust board, the conversation delved into the critical issue of enhancing educational outcomes for young Black students.

Here are highlights of the dialogue:

Do you think the UK curriculum adequately covers and teaches Black History extensively today?

Many schools are trying to improve, but they are also longstanding gaps. The issue of focusing too much on celebrating Black Americanness during Black History Month often comes up. We tend to emphasize the American civil rights movement and well-known Black figures. But many schools miss the mark by neglecting the rich history of UK Black identities. While it’s encouraging that schools are making more efforts, we should aim for a future where Black culture and identity are integrated throughout the curriculum.

We need to focus on the complexity and intersectionality of Black identities, including Black women, Black queer individuals, and Black disabled people. Our celebration of Black History should be more specific and inclusive.

Referencing a 2020 House of Commons briefing paper, which stated that Black ethnic students had the lowest rate of attaining standard passes in English and math GCSEs among major ethnic groups. What contributed to this performance trajectory?

When we look at the data, it’s clear that there is a performance gap, and it’s not just about grades. It’s also about the career satisfaction and the salary gap that many Black individuals experience. The challenge lies in the lack of representation, diversity, and inclusivity in various sectors, including education and employment. Schools need to be more intentional about who they present as role models to show what is possible. If we want to change these patterns, we need to disrupt the status quo and create a conscious investment in mentoring, coaching, and advocating for individuals to access opportunities that might not have been available to them otherwise.

Representation within the workforce is another key aspect. We need to address the lack of Black representation in leadership positions, not only in schools but also in higher education.

Research has shown that disadvantage starts very early in a child’s life. Children from low-income backgrounds often begin school four and a half months behind their more affluent peers. What can be done in the early years to help break this cycle of disadvantage and ensure that young Black people make progress and catch up?

It’s important to start with the curriculum. The curriculum in the early years should be diverse and inclusive. We need to focus on representation and ensure that Black children see themselves reflected in the materials, stories, and experiences they encounter. However, we need to move beyond simply adding diversity as a “bolt-on.” The representation should be integral to the curriculum, not an afterthought. We also need to consider the intersectionality of identities and recognize the unique experiences of Black children. Ultimately, we must work to dismantle systemic and structural barriers by creating intentional strategies that promote inclusivity.

Black History Month - young pupils

Moving to the primary and secondary levels, are there specific policies that can help address performance inequalities at these stages, beyond tutoring?

It has to start with the curriculum, surely tutoring and mentoring all of those interventions like mediation support mechanisms are so powerful, we know that make up the difference. But what are we actually doing to challenge the root causes? We have to stop softball. We’re often throwing money at the problem, but not actually fixing the problems or doing things differently. We need to revisit and rethink how we structure the school day, who is doing the teaching, what is being taught, and how it’s being taught.

There’s a need for a fundamental disruption in the way we approach education. Schools should think about the intersectionality of identities and be intentional about representation and cultural relevance in their pedagogy. It’s not enough to provide pockets of representation; we must ensure that representation is consistent across the curriculum. We need to address the concrete ceiling that often prevents Black individuals from accessing leadership opportunities. Career guidance, sponsorship, and mentoring should be part of the solution to break these patterns. Collective action is essential to create lasting change.

Shifting our focus to parents and guardians, they play a crucial role in a child’s early years and education. What can parents and guardians do to contribute to positive change within the education system?

Schools need to work more closely with parents and create a partnership based on equity and democracy. Often, schools tell parents what they need to do, and there’s an imbalance in the power dynamic. We need to involve parents in the decision-making process and truly listen to their voices and perspectives. Thinking about how we work with parents and create a true partnership and collaboration. That to me, is what some schools perhaps need to revisit – their kind of plans, commitment, or the ways they work with different stakeholders. Engaging parents more closely is definitely a way of helping them get involved in schools so they’re part of that change cycle.

Finally, in the context of Black History Month and improving outcomes for young Black people, what is your call to action for everyone?

My call to action is for more individuals, particularly those in White-majority spaces, to become allies. Reflect on your own experiences with schooling, curriculum, and identity affirmation. Recognize that representation and diversity matter. Challenge the gaps and biases in the system, and work intentionally to create change. Be aware of the positive impact that representation can have on young people. It’s essential to disrupt stereotypes and ensure representation is consistent across all subjects. We need to take collective action to create a more inclusive and equitable education system.

Targeted support for young Black people

Hannah’s insights underscore the urgency of addressing the disparities in our education system. By offering targeted support, improving the curriculum, breaking systematic barriers and taking collective action, we not only acknowledge the unique challenges young Black people might encounter but also send a powerful message that their experiences, voices, and perspectives matter. Ultimately, nurturing Black pupils’ growth and well-being not only enriches their educational journey but also contributes to a more diverse, empathetic, and socially conscious society as a whole.

As Black History Month is being marked across the UK, let’s heed the call to action and take collective steps toward a more and empowering education system that taps and nurtures the potential of all young Black students.

Tutor spotlight: Eleanor Grandchamp – future children’s speech & language therapist

2 October 2023

Today we are shining a spotlight on an Action Tutoring volunteeer, Eleanor Grandchamp. Tutoring has been an instrumental part of Eleanor’s journey to becoming a children’s speech and language therapist. It inspired her choice of career, as well as being valuable experience that helped her land a job in a school and a spot on a competitive language therapy master’s course.

Eleanor Grandchamp

Please tell us a little bit about yourself

I’m Eleanor and I have been a tutor and advocate for Action Tutoring since 2020. I currently work in a primary school delivering speech and language therapy and behavioural support to a named child. I am due to start my master’s in Speech and Language Therapy at Reading University in September. I hope to be qualified as a paediatric SLT (speech and language therapist) with my own clinic one day, delivering free sessions in schools in economically deprived areas of the UK.

I learnt about Action Tutoring at my fresher’s fair at the University of West England, where I joined a local tutoring programme in Bristol in my first year (2019). I chose to help different year groups every time: Year 5, Year 6, Year 7, and Year 11.

Because of this, when I graduated, I found a job in a primary school rather than secondary school as I had already found that my teaching style resonated more with primary school children and I wanted to develop that further. Without Action Tutoring, I would not have been sure what year group I enjoyed teaching the most.

How do you feel your tutoring experience has helped you in your current role and how has it helped you secure a place on a speech and language therapy course?

My current job as a SEN LSA (special educational needs learning support assistant) in a primary school is very similar to tutoring but on a one-to-one basis instead. Action Tutoring taught me how to follow a programme and personalise it for each child. My employer was impressed with how prepared I was to teach and this was due to my time tutoring every week with Action Tutoring. Having tutored on and off for 3 years both in person and online, I had a large amount of contact hours with schools and teaching, which is what I needed to qualify for my job role. 

Through working with Action Tutoring, I developed a passion for speech and language therapy. I saw how it impacted a child’s educational and personal development and researched ways to overcome this, such as becoming a paediatric speech and language therapist. 

When applying for my master’s course, the university was impressed with my dedication to tutoring during my own studies. It showed my dedication to improving the education sector in my local Bristol area.

What are your goals for the future?

My goals for the future have been inspired by Action Tutoring. Once I am a fully qualified paediatric speech and language therapist, I would like to offer free speech and language therapy training for the staff working in schools with children affected by these disabilities, or free speech and language therapy sessions for the children and their families. 

Similarly to tutoring, there is a long wait until resources can be accessed by the children and by then it may be too late or not fully provide what is needed to help them. I would like to be part of the movement Action Tutoring has started to create equal opportunities for all children regardless of economic background. to give them a fighting chance to achieve their goals.

Sharing your volunteering experience with your LinkedIn network

27 September 2023

Catch the attention of potential employers and impress your network by highlighting your tutoring experience.

Our Marketing and Communications team recently attended a workshop all about maximising our personal LinkedIn profiles. We want to share some of our learnings with our volunteer network to help you get the most out of using the platform.

LinkedIn is a career-focused social network that has evolved into a great platform for amplifying achievements, sharing experiences, and becoming a recognised voice in a particular industry or network.

As a volunteer tutor, you already have good knowledge of education, working with young people, and an interest in tackling education inequality. You are well placed to start your journey to becoming a thought leader in these fields.

Maximise your profile

First impressions are crucial, so you want your LinkedIn profile to have a professional profile and cover photo, a relevant and insightful “About” section, and your passions, work and education history. 

There is a volunteer section for you to list your tutoring experience and link Action Tutoring. You can also write a short description. Try to include your motivations for volunteering, skills you have learned, and how you think it will help you in the future.

LinkedIn header

Here is an example which you can edit to match your own experience:

I am a volunteer tutor for Action Tutoring because I believe that all children and young people should be able to get the most out of their education regardless of social and economic disadvantage. There is an attainment gap between disadvantaged pupils and their peers. By volunteering an hour/ X hours a week for X months/years, I have helped pupils make meaningful academic progress, opening up doors for future opportunities.

Thanks to this experience, I have grown my skills in teaching, managing pupil behaviour, explaining tricky topics and time management. 

It is my goal to work in the X industry. By volunteering, I am developing crucial skills to help me in this field.

Posting content

By posting regular content, more people are likely to find your profile and connect. It also gives you the opportunity to become a thought leader in your chosen field. 

If you are unsure of what to post, your volunteer tutoring experience is a great place to start. You could share your thoughts from a recent session, a photo of a thank you card a pupil gave you, or give your opinion on why tutoring is important. Make sure to tag Action Tutoring so we have a chance to see and interact with your post. 

Not all of your content has to be original and led by you. It is equally important to engage with other people and organisations’ posts by liking, commenting and reposting. 

Take time to follow accounts that spark your interest. For us at Action Tutoring, that could be other charities, our colleagues, and education and policy thought leaders. Each time you engage in a discussion through commenting and reposting, your account will reach new people and allow you to make new connections. 

Here are two examples of making the most of other people’s content, either by sharing a relevant article or reposting from another LinkedIn page. 

In today’s interconnected professional world, LinkedIn serves as a powerful platform for networking, personal branding, and professional development. By showcasing your volunteer record on LinkedIn, you not only highlight your dedication to social causes but also enhance your overall professional image, making you a more attractive and well-rounded professional in the eyes of your peers, colleagues, and potential employers.

‘Thank You’ notes that melted our hearts last term

15 September 2023

One of the reasons why working with children is fulfilling is that you get to see them grow, learn and develop every single time. The endless energy, creativity and playfulness they exude always brings joy and excitement.

However, working with children isn’t all rosy. Sometimes we have to manage their energy, brutal honesty, and humour. But these challenges are outweighed by the rewards of watching pupils grow in subject knowledge and confidence.

At the end of each term or school programme, a heart-warming moment for many of our volunteers and staff is when pupils share inspiring and engaging thank-you notes of appreciation.

Here are ten of the remarkable notes of gratitude from pupils who were supported by our volunteers and programme team last term:

1. What a blast!

Thank you note from pupil

2. Experience the magic 24/7

Thank you note from pupil

3. Who wouldn’t like a PS5 as a reward?

Thank you note from pupil

4. Missing Kitty

Thank you note from pupil

A tell-all with express permission

Thank you note from pupil

6. Cheers to behavioural change!

Thank you note from pupil

7. They who laughs last, laughs best?

Thank you note from pupil

8. Choosing to learn over biscuits

Thank you note from pupil

9. The heart emoji keeps filling up

Thank you note from pupil

10. Football rivalry knows no boundaries!

Thank you note from pupil

Another amazing year together ahead

These words of appreciation and witnessing a pupil progress from strength to strength are why we do what we do. To all of our volunteer tutors, we want to say thank you for your selflessness and dedication. You make a real difference in the lives of children, and we are so grateful for your service.

With the 2023-24 new academic year starting in earnest, we look forward to another great year of supporting pupils together and some fun thank you notes.

If you are interested in becoming a volunteer tutor, find out more in the link below.

International Literacy Day: Q&A with our Curriculum, Training & Quality Manager

7 September 2023

8th September is International Literacy Day – an annual celebration of the transformative power of literacy and to raise awareness of the need to increase literacy levels across the world.

Literacy, as defined by the National Literacy Trust, is the ability to read, write, speak, and listen in a way that enables us to communicate effectively and make sense of the world around us. 

Being literate is crucial for everyone, both young and old, as it’s a gateway to a world of knowledge and empowers individuals across their lifetimes to make informed decisions. For children, it’s the foundation for all learning, fueling their dreams and aspirations. For adults, it’s a lifeline to personal development, better opportunities, and financial stability.

According to UNESCO, an estimated 763 million youth and adults worldwide still lack basic literacy and numeracy skills, with two-thirds being women. In England, 6.4% of adults representing 7.1 million people have ‘poor literacy skills.’

To mark International Literacy Day, we’ve asked our Curriculum, Training, and Quality Manager, Bethan Puig Nieves, a few questions on why literacy matters and what actions everyone can take to support it. Before joining Action Tutoring, Bethan previously taught secondary school English in multiple countries including Spain, Cuba, and the UK.

Curriculum, Training and Quality Manager, Bethan Puig Nieves on Literacy Day
Curriculum, Training and Quality Manager, Bethan Puig Nieves

Why is literacy important today more than ever in education?

Being able to read confidently and communicate effectively are skills that form the foundation of success across all areas of the curriculum. Literacy is one of the vital tools to which pupils facing disadvantage might not have had as much access, which means it is all the more important that we emphasise the importance of being literate in education, and embed the development of these skills in everything we do.

Beyond education, how can literacy help people’s lives?

Being literate allows us to make sense of the world around us: it helps us to manage our finances, understand the job market, relate to a wider range of people, support the development of others, and evaluate the validity of what we see and hear in the media. All of these are essential for a happy and fulfilled life, especially in the world we live in today.

How does Action Tutoring ensure that the young people we support build on their literacy levels?

Literacy skills are embedded throughout our resources and workbooks. Examples include the discussion of ideas in texts, and working through word-based maths problems and tasks which improve the quality of writing for a range of useful purposes. Moreover, small group tutoring creates an environment where pupils who might not always get a chance for a detailed conversation with an educator will have the time to do so. This builds confidence, self-esteem, and communication skills – all vital for a successfully literate life.

As the world celebrates Literacy Day, what is your message or call to action for everyone?

Being literate is not a given, even in today’s world – those of us who have been able to learn to read, write, and communicate have huge advantages over those who haven’t. Literacy is also something that we can work on throughout our lives. Volunteering with Action tutoring is a great way to celebrate the privilege of literacy – by helping young people to build on what they can already do, equipping them with life-enhancing powers of communication and self-expression.

Building a more literate world

There have been significant strides in promoting literacy worldwide with many countries having improved its levels through enhanced access to education and innovative teaching methods. However, there’s more work to be done. 

Additionally, the digital age has ushered in a new era of the subject. Digital literacy is now as crucial as traditional reading and writing skills. It involves navigating the digital landscape and harnessing technology for personal and professional growth.

In a literate world, opportunities are more abundant, voices are heard, and barriers to economic growth are dismantled. Therefore, it’s a shared responsibility to ensure that every individual, regardless of their background or circumstances, has the chance to access the transformative power of being literate. 

Together, through concerted efforts in education and policy, we can create a brighter, more inclusive future for all.

Volunteers take on Hackney Half Marathon to raise funds

22 June 2023

The six runners raced for 13 miles at Hackney Half to raise over £2700 to support tutoring


The atmosphere at Hackney Marshes, the start and end point for the Hackney Half Marathon, was electrifying. Throngs of supporters had lined up the streets of the 13.1 mile course.

From shaking tambourines and blowing loud whistles to chanting runners’ names, motivation from the hundreds of thousands of cheering crowds was on full display.

A field of 24,000 runners who signed up for the half marathon were ready to push their minds and bodies to the finish line. Among the runners were six volunteers – Sam, Rhea, Tom, Luke, August, and James – taking on the challenge to raise funds in support of Action Tutoring’s mission.

The run started from the Hackney Marshes, through some of East London’s creative and popular spots including Broadway Market, Hackney Empire, Hackney Wick and Victoria Park.

Ramon, a finance administrator at Action Tutoring, was one of supporters cheering the runners on, alongside their family and friends at the finish line.

It had a festival-like atmosphere with music playing, buzzing energy and a great community spirit to encourage runners to push through to the very end.

Ramon

Physical toll

Running for 13.1 miles, an equivalent of 21 kilometres, is no mean feat and presents a massive challenge to the body. It exerts a physical toll that Tom, one of our brilliant volunteer runners, found out quite early-on in the race.

Tom volunteer runner
Tom – volunteer runner

I had sort of shin splints and knee problems throughout the entire race, but I just had to dig deep. I kept it going, one foot in front of the other.

Tom

For Tom, the core takeaway from this challenge is doing something amazing in the name of charity, regardless of time or speed.

It’s about having a good time, but it’s also about finishing the race and being part of the whole event and not pushing yourself too hard.

Tom

Our volunteer runner, Rhea, also found the race painful but the reward was soothing.

It was so painful for a lot of it. But the whole time, it was amazing mentally yet physically terrifying.

Rhea

Staying motivated

To take on a big challenge like this, you need motivation to keep you going from mile to mile, or even at tougher points, step to step.

Our runners said the big motivators for them included the support from friends and family was a big motivator, people who donated to their fundraising pages and fans who cheered them on as they ran.

I saw people that shouted “Action Tutoring”, and that they have a brother and sister who has been tutored by the charity’s volunteers.

James
James - volunteer runner
James – volunteer runner

Eye on the prize

Another big motivation for the six runners through the thick and thin of the half marathon was the cause. Keeping in mind the altruistic reason they had taken on the huge challenge in the first place as the ultimate prize saw them through the race.

All funds raised will help increase access to tutoring for pupils from low-income families across the country. All our runners have previously or currently volunteered on our programmes. Action Tutoring works with volunteers to provide academic support in maths and English to primary and secondary pupils facing disadvantage.

While running, Rhea remained steadfast by thinking of the work and impact of Action Tutoring. 

I’ve signed up for a half marathon before and not followed through with it and then this opportunity came up with Action Tutoring and I just thought that’s an amazing cause to be running for and that I’d love to push myself to be doing something more for them.

Rhea

She urged people wishing to take on a challenge for a cause such as this to definitely go for it, as the pride in personal achievement and charity is worth it.

Definitely do it! Even though I know I just described it as very painful, that is going to be something I can look back on and be really proud of.

Rhea
Rhea - volunteer runner
Rhea – volunteer runner

Planting important seeds

Tom said he felt inspired by his fulfilling tutoring experience and decided to take his support one step further by taking on this challenge.

I’ve been a tutor for over seven months now and I’ve seen the great work that Action Tutoring does. This was just a different avenue that I could the help the charity reach more disadvantaged children and hopefully spread awareness about their work.

Tom

James also shared that the charity’s cause was close to his heart, elaborating why raising awareness for Action Tutoring was important to him.

I know people who have learning challenges or haven’t had the best upbringing or families that don’t necessarily understand the importance of education. I know the value of tutoring. For people to give up their time to help young people, they’re planting seeds – important seeds.

James

Fundraising success

Luke - volunteer runner
Luke – volunteer runner

Our runners not only worked hard at the race, but with their fundraising efforts. A staggering total of £2705 was raised collectively, smashing the original group target of £1800, or £300 per runner.

The raised amount translates into purchasing over 450 workbooks for face-to-face tutoring or 108 headphones for online delivery.

We are so proud of our runners for taking on this incredible physical feat whilst fundraising for Action Tutoring. Thank you to all the runners and all those who donated and supported each runner’s fundraiser. We can’t do our vital work without your support and advocacy.

Hannah O’Neill, Head of Philanthropy at Action Tutoring

With the raised funds and visibility from the Hackney Half Marathon, Action Tutoring will continue to work tirelessly to inspire disadvantaged young people and help them unlock their academic potential.

‘Thank You’ notes from pupils that warmed our hearts in spring term

26 April 2023

We can think of thousands of reasons why working with children brings us joy, purpose, and fulfilment. But what’s even more heart warming is when the children you support recognise your impact on their lives and share inspiring thank-you notes of appreciation. Thank you, tutors!

Despite the odd challenge of managing children during sessions, their boundless energy, honesty and humour keep us all going.

Watching pupils grow in subject knowledge and confidence is even more motivating for our volunteers who spend an hour each week to help them improve their English and maths skills.

With summer term just beginning, let’s throwback to some of the remarkable words and notes of gratitude some pupils shared with our volunteers and programme team in schools last term.

1. Being a child’s favourite grey-haired person is indeed a compliment!

2. Sometimes, playing is learning and learning is playing. Finding the best approach for every child is essential.

3. Appreciation in poetry

Aww! Now, who’s cutting onions?

4. Group high-5 for Brenda

5. World’s best!

6. The best tutor award goes to…

7. Is there anything like positive anger?

8. Tutoring goes beyond knowledge. Changes behaviours and attitudes too.

9. Levelling up

10. Certainly a good use of time!

Why we do what we do

These words of appreciation and witnessing a pupil grow from strength to strength are why we do what we do.

Why not join us and shape a child’s future by volunteering an hour a week to help them improve their academic performance in English or maths?

Be bold and cheeky: Five secrets to holding a successful charity fundraiser

13 March 2023

Ever fancied raising money for charity but had no idea where to start? Never fear! Student volunteer tutor, Rebecca, shares her tips and tricks on how she held a successful fundraiser for Action Tutoring amid a cost of living crisis

Rebecca was looking through volunteering opportunities listed on her Student Union’s website when she stumbled across Action Tutoring. Throwing herself into the experience, Rebecca tutored on three online programmes, supporting pupils in Year 11, Year 5 and Year 7.

It was a nice way to break free from lectures. I really bonded with the pupils.

When Rebecca’s ability to commit to a full tutoring programme reduced in her final year studying English Literature at Newcastle University, she remained determined to find a way to continue supporting disadvantaged pupils beyond volunteering.

I was reading about the attainment gap and thought it’d be nice to make a difference in other ways than tutoring

As the newly appointed Fundraising & Charity Officer for the Student Union’s Creative Writing Society, the answer was obvious: hold a charity fundraiser! Here’s what she learned along the way:

  • Make use of charity resources

Rebecca’s primary point of contact from Action Tutoring was a Programme Coordinator in Newcastle, who worked in partnership with the Fundraising and Marketing Teams to supply her with all the necessary materials needed to support her event. These included pre-written copy about Action Tutoring’s work for use in posters and social media posts, as well as leaflets and posters for use on the big night.

Honestly, there’s nothing they could have done more! Action Tutoring was really helpful and supportive, so definitely a good charity to raise money for!

Rebecca said, reflecting on the support she received.
  • Don’t let inexperience put you off

A self-confessed novice, Rebecca laughs as she tells me the only fundraising experience she had prior to this was a teenage bake sale. First piece of advice?

Don’t be afraid to give it a go!

Rebecca said, in an optimistic tone. 

Ideas often come organically once you commit to the project, which was the case for Rebecca. Toying with the idea of a monologue night, before concluding it would be “a little bit too exclusive”, Rebecca and the Creative Writing committee eventually agreed on the theme of their event: ‘An Evening of Creativity.’

The team quickly called on budding performers to submit their entry pieces.  Before long, they had the Gilbert & Sullivan Society and the Theatre Society on board too for an exciting night which would showcase the talent of budding writers, poets, actors and opera singers alike.

  • Be flexible and persistent

Next on the agenda was finding a location willing to host her fundraiser, which was proving slightly arduous. Rebecca recalls emailing, in her words, a lot of bars and other potential venues across Newcastle but received few responses. Unphased, she decided to change tact and target university buildings.

Her persistence finally paid off when one student union venue, (aptly called ‘The Venue’), agreed to host Rebecca’s fundraiser for free. Moral of the story? Don’t be afraid to change your approach if plan A isn’t working out.

  • Teamwork makes the dream work

With performers recruited and venue secured, next was perhaps the most important step; promotion. How did Rebecca and her team achieve this? Collaboration.

Don’t be afraid to ask for help; if people want to help, just say yes. I’m not good at arts, but somebody from Gilbert and Sullivant had experience of making posters so they did that for us, which was very nice! I printed it out and put it all around the university, especially the student union. We also had digital posters in our uni’, and we managed to get it on that as well. Then, we just did a lot of social media!”

Rebecca recounted

To ensure they reached the biggest audience they could, the savvy fundraiser also reached out to similar student societies such as the Film, Writing and Reading Societies, who agreed to promote the event on their own social media channels too. Collaboration proved mutually beneficial for all participating societies as the event, Rebecca explains, “acted as promotion [for them] too.”

  • “Be bold and cheeky!”

Asking for money can feel altogether rather “un-British”, but let’s not forget that the purpose of this event was, after all, to raise funds! Tickets cost £4 for members and £5 for non-members, but where Rebecca’s team really made a difference was in their brave strategy to request that performers also bought a ticket. 

I felt so bad doing it but we said “let’s be bold and cheeky, if people really don’t like it, we’ll change our minds” and people seemed to be quite up for it; because it was for a good cause.

An Evening of Creativity

The big day rolled around quickly and despite pre-show nerves, an incredible 42 students, including three Action Tutoring Programme Coordinators from Newcastle, turned up, all eager to be entertained.

It was quite a little boost to get that number in the end as we weren’t expecting it, what with the cost of living crisis.

Rebecca said, with a grin

Programme Coordinator, Hannah, took to the stage to kick off with a brief presentation giving some context to Action Tutoring’s work and mission before Gilbert and Sullivan actors opened the show with a dazzling operatic performance. “It was really cool and also unexpected because I’ve never seen it before!” enthuses Rebecca.

With performances underway, she could finally sit back, relax and enjoy the show. “It was really lovely to see it all come together….once it had started, there was nothing else I could do,” recalls Rebecca. Overall, the event raised £176 for Action Tutoring, which is enough to provide 29 pupils with session workbooks or cover the cost of 17 volunteer tutor DBS checks!

The hidden benefit of fundraisers

With an endearing modesty and eagerness to give due credit to those who helped her, it’d be easy to underplay what Rebecca achieved, but we shouldn’t. The gruelling cost of living crisis should not be underestimated. Charities nationwide are struggling to raise the funds they so desperately need to support their beneficiaries, while supporting their own increased running costs.

More than raising vital funds, Rebecca and her team helped raise awareness of the increasing challenges and disproportionate educational hurdles facing children from low-income backgrounds, prompting a much needed dialogue on an issue that is more urgent than ever.

The attainment gap between pupils on free school meals (FSM) and their more affluent peers is now at its highest level in a decade. A staggering 29.1% of all pupils in the North East alone are currently deemed eligible for free school meals, with certain areas in the region, such as North Tyneside, recording some of the highest GCSE attainment gaps in England in 2022; a sobering insight into regional disadvantage.

Not only did Rebecca’s fundraiser inspire students living on stretched budgets to engage with charitable giving, but she also succeeded in bringing people together to connect, to laugh, to marvel, to experience live performances again and to reclaim just a bit of the social interactions they had all been so unfairly robbed of after two years of a global pandemic.

This is the hidden benefit of fundraising – the opportunity it provides to ignite social connections, challenge yourself and bring people together to support a common cause. I finish by asking her if she has any final pieces of advice for future fundraisers.

Just go for it! It’s going to work or it’s not and more often than not, it’ll end up working. What’s the worst that can happen?


Become a volunteer tutor with Action Tutoring and help disadvantaged children improve their academic strength and build a better future. With just one hour a week, you can volunteer to tutor pupils in English or maths at primary or secondary level, online or in-person. No previous teaching experience is required and we will provide you with all the resources you need.

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