How a former pupil and teacher reunited through volunteer tutoring
13 December 2023
An unexpected reunion between a former pupil and a revered teacher made possible by a shared passion for education.
In the vibrant city of Bristol, Gemma Ray, a finance compliance officer and volunteer with Action Tutoring, arrived at the bar to join other volunteers for a socials quiz. After a busy academic term of supporting young people in local schools to improve their knowledge and confidence, our volunteers converged at the riverside hangout, in high spirits to connect, share experiences, and face off in teams for the games.
Just before the line-up of activities began, Gemma was greeted by a familiar yet unexpected face, jogging her memory from about 12 years ago. It was Andrew Fagan, her further mathematics teacher from North Bristol Post 16 centre, Cotham and Redland.
“I didn’t recognise him at first when he said hello, as it had been a very long time, but he still looked just as he did back then. I was surprised he recognised me after all this time and with so many students.”
Crossing paths with Andrew at the socials stirred sentiments of nostalgia and appreciation. Gemma recalled a crucial algorithmic error in grading that was rectified through Andrew’s guidance, which ensured her rightful admission to Bristol University.
“It was actually between Mr. Fagan and another teacher, Mr Williams, that I learned about the algorithm which calculated the A level grades for maths and further maths when you did both of these together at the time. It is only because of this knowledge that I was able to set the record straight and secure my place at the university in 2011.”
A deep love for maths
For Gemma, mathematics has always been more than calculations; it has been a lifelong passion – one she pursued ardently despite societal perceptions.
“I always loved maths from a young age, choosing to do it in my free time at home and in my ‘golden time’ at primary school. This was not seen as ‘cool’ so I have some experience of bullying and can relate to that. I did my maths GCSE one year early as recommended by my secondary school and I always wanted to do maths at university as there was no other logical option for me at the time. I graduated with first-class honours in 2014.”
However, Gemma admitted some level of struggle in maths during her sixth-form year, empathising with how underperforming pupils feel about mathematical concepts they find difficult to grasp.
“In my second year of 6th form, there were only two of us left doing further maths with the others having dropped out after or during the first year. The other student who carried on did not always attend the lessons so it was a bit like having a personal tutor for further maths, which was very beneficial as it was quite a bit more difficult than the ordinary maths A level, and I admit that I found it quite hard at times.”
Like many of the pupils that Action Tutoring supports who are identified by their schools as being at risk of not meeting expected standards in their finals, Gemma had a fleeting experience of that moment in maths.
“One time, I had 2 mock exams on the same day so I chose to revise for one and not the other. If it had been the real test, I would have failed the further maths that day. I remember Andrew being shocked and maybe a little bit worried for me, but all was well in the real exam at the end.”
The journey of volunteering
As the world grappled with pandemic lockdowns, Gemma’s employer, DAC Beachcroft, embraced flexibility and encouraged staff to engage in community projects including volunteering as tutors with Action Tutoring. Fuelled by her passion for mathematics and a desire to support young people struggling with the subject, Gemma signed up to volunteer with Action Tutoring in November 2022 to support young people struggling with maths in Bristol schools.
“I have enjoyed the programme so far. It is nice to know that you are making a difference to individuals who may need extra support. They are so engaged and ready to learn. You find that your mindset changes, you become more patient and you start to see the problems from their point of view.”
Conquering fears
Gemma said one of her fears before starting tutoring was the phobia of making mistakes in a session with pupils. However, tutoring has since helped her to confront that anxiety and not worry about making mistakes and correcting them.
“You also learn not to worry about making any mistakes because if you do make any silly mistakes, it will only cement in their minds that mistakes are okay and that they are only a normal part of life – and that adults make mistakes too.”
The power of volunteer tutoring
Through this volunteer initiative, Gemma discovered the transformative power of tutoring and mentoring young people and the need for additional education support, especially for disadvantaged students.
“Many disadvantaged students would benefit from more one-on-one tutoring, and as we all know this is not always possible with the teacher in the classroom themselves, because they are only one person and the workforce is stretched thin with very large class sizes in some schools now.”
Gemma also emphasised the accessibility of tutoring, urging others to contribute, and highlighting the impact even minimal commitments can have on a child’s educational journey. Inspiring others to embrace tutoring, Gemma reflected on the gratification derived from witnessing pupils eagerly engaging with content in the session templates and interactive learning methods.
“You can simply tutor online from the comfort of your own home with no travel time. You spend as little as 70 minutes out of your working day. You do not need to commit very long term. Know that every session you do will count and will make a small difference in a child’s educational journey. You do not need a lot of experience to be a tutor.”
Gemma’s story is a testament to the enduring bond between teachers and students, the transformative power of education, and the rewarding spirit of giving back. As she continues her tutoring journey, she stands as a beacon, inspiring others to bridge the academic attainment gap and shape brighter futures for disadvantaged young people, one session at a time.
Young impact makers attend Platinum Jubilee Award reception
8 December 2023
Newcastle volunteer tutor, Eliza Blowes, and Action Tutoring’s fundraising coordinator, Molly Cottrill were part of a special group of volunteers and charity representatives who attended the prestigious reception for Queen Elizabeth II’s Platinum Jubilee Award recipients. Her Royal Highness Princess Anne was the special guest of honour.
Eliza and Molly were chosen to represent the education charity at the reception last week Tuesday, which offered places for two change agents under age 25 and two staff from the organisation to attend. Founder and CEO, Susannah Hardyman and deputy CEO, Jen Fox, also attended the event at the Fishmongers’ Hall in London.
Action Tutoring received The Queen Elizabeth II Platinum Jubilee Volunteering Award, in recognition of the significant impact of its volunteer tutors on disadvantaged young pupils across England. This esteemed award, equivalent to an MBE, now known as the King’s Award for Voluntary Service, represents the highest acknowledgment bestowed on local voluntary groups in the UK. The aim is to celebrate fantastic work by national charities and their volunteers to empower young people and provide them with skills and opportunities.
Positive transformation
Eliza, a master’s student at Northumbria University, Newcastle, was chosen for being actively involved in providing additional academic support to disadvantaged young individuals within her local Newcastle communities. Since August 2022, Eliza has tutored primary and Secondary English, in-person and online, in 51 sessions across eight different programmes in local schools.
Expressing her passion for language and its transformative potential in diverse and disadvantaged communities, Eliza, who is studying for a postgraduate in Applied Linguistics for TESOL (Teaching English to Speakers of Other Languages), emphasised her interest in contributing to better outcomes for pupils in schools.
“Having personally witnessed the positive transformation we have brought about in pupils within my community, I am elated to see the organisation receiving this well-deserved recognition.”
Eliza
Relatively young charity
HRH Princess Anne spent time handing certificates and speaking to representatives of each awarded charity. HRH Princess Anne was particularly interested in the history and impact of Action Tutoring, as a relatively young charity, being awarded alongside established and centuries-old charities, including the British Red Cross and Scouts. With only 12 years since its founding, Action Tutoring said it was delighted to be among the recipients of the award which included renowned and household-name charities for this award.
Parliamentary Under Secretary of State for the Department for Culture, Media and Sport and also the Department for Business and Trade plus Minister for Equalities, Stuart Andrew, gave a speech and met with charities to appreciate their work.
Increasing life chances
Susannah Hardyman expressed pride in the volunteers’ selfless commitment to supporting disadvantaged young people, highlighting their positive impact on academic progress and the wellbeing of pupils.
“The recognition serves as a reminder of the invaluable contributions made by our volunteers within their local communities across the country. Like Eliza, they are not only helping disadvantaged pupils in academic progress but also fostering their sense of confidence and increasing their life’s chances.”
Susannah
Action Tutoring is proud of its diverse pool of volunteers from different backgrounds and between the ages of 18 to 82, including university students, full-time or part-time workers from different sectors of business, and retired professionals. Not only do volunteers help pupils achieve better grades, but they also serve as positive role models by creating a supportive environment for learning and mentoring pupils to thrive in school and later in life.
In the 2022-23 academic year alone, 1,744 volunteers supported 5,743 primary and secondary pupils in 25,600 sessions in 140 schools across the country. Volunteers are at the core of Action Tutoring’s work and remain an invaluable resource in driving our purpose and impact.
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Become a volunteer tutor with Action Tutoring and help disadvantaged children improve their academic strength and build a better future. With just one hour a week, you can volunteer to tutor pupils in English or maths at primary or secondary level, online or in-person. No previous teaching experience is required and we will provide you with all the resources you need.
How volunteer tutoring has shaped my outlook on life
7 December 2023
I initially heard of Action Tutoring through one of my lecturers. I am a third year BSc Sociology and Psychology student at the University of Greenwich. For my final year of university, I chose to complete a placement and wanted it to be in the education sector. From my experiences, I have often been on the receiving end of teaching and therefore wanted to expand on my knowledge of the teacher’s end and help inspire other students to learn.
Levelling the playing field in education
After hearing about Action Tutoring, I decided to conduct my research into the charity. Action Tutoring not only aims to help socio-economically deprived students but also creates a safe and equal atmosphere for pupils in primary and secondary to have the same level of access to education and therefore achievement as their non-disadvantaged peers. I believe social factors should never influence the access students have to a good education and opportunities should be equal.
For students who may face these difficulties, it is out of their control and often therefore presents knock-on effects when it comes to further education, for example gaining a degree. By becoming a part of Action Tutoring’s volunteer scheme, I aim to help all students have confidence in themselves and achieve academic success.
Why volunteering matters
Tutoring is giving me an insight into the teaching side of academics, but the main factor that motivates me to volunteer knowing the impact I can have on the students. Being able to provide them with a safe and supportive space that allows them to feel fully confident to push themselves and aim higher is such a big motivator for me.
This is especially true, as I know a lot of people who would have loved to have this amazing opportunity presented to them. I can give the pupils hope and get them to believe in themselves. Volunteering should be something all individuals should participate in at least once in their lives, as the happiness you feel knowing you have made an impact will forever stick and guide your morals. Volunteering brings people together, contributes to communities, and creates connections It is beneficial for both those who volunteer and those on the receiving end of it.
The power of games and peer instruction
I am a strong believer that education should be made fun, otherwise students will not pay attention., I always ensure that icebreaker games within the lesson – points for completing the work, hangman games, maths bingo – all of these engage the students and make them eager to learn. Personally, I believe that this is vital as otherwise, students aren’t able to engage as much with the information being taught and therefore cannot improve on the skills they are struggling with.
Another way to have a successful session is to see if the students who understand the information can teach me or teach the students who are struggling with what they have learned. This has a positive correlation with retention when students are struggling, as often as a tutor I may not explain in a way that is easy for certain students to understand. As peers, they are more likely to know each other better than I do and may help explain it in the way they understand from my teaching. Through this, I can then test the students again to see if they are still struggling.
A memorable tutoring moment
Some of my English students had previously done a text that was quite difficult to understand, so I decided to use a difficult word from the session in a game of hangman. They initially struggled to figure out the word, however, when they finally realised what it was, the look on their faces was pure excitement! I was hoping they had remembered why I had chosen the word, which they did and were able to tell me the name of the text without looking back. They could even explain how that word was relevant and summarise the text. I was extremely proud of how far they had come and how much they were able to recall. It gave me a sign that I was doing a good job at tutoring, which further gave me confidence in teaching future sessions.
Seamless tutoring experience
The main thing I love about Action Tutoring resources is their accessibility. All training sessions, extra resources, and programme workbooks are stored via one app called Loop. It is a really effective tool when it comes to accessing training events, as it presents all upcoming training sessions with their timings on the main home screen.
There are opportunities to do smaller Bright Ideas training sessions in your own time, which makes it easier to manage, especially if the online sessions do not suit your availability. Lastly, you can directly download the relevant workbooks for your tutoring subject and year group – it includes answers and solutions to all the questions, making it even simpler when it comes to planning lessons effectively.
As someone who tutors a minimum of 6 sessions a week, I expected difficulty in contacting Action Tutoring’s programme coordinators, however, each session, apart from 1, had a different coordinator. This not only makes it easier to contact them, but it also makes communication smoother, as there is no risk of getting mixed up with the sessions or the students that are being discussed.
Highs and lows
The hardest thing about tutoring is controlling pupil behavioural issues. Personally, I have only had these issues with virtual learning because online it can be harder for me to control and redirect to positive behaviour when they’re not in the room with me. If these moments occur, I attempt to engage them back into the lesson or provide them with a mind break if I believe this to be the reason they were acting up.
Although sometimes tutoring can be hard, it also has a lot of benefits. Volunteering has positively impacted my overall life, often contributing to other aspects. I can carry myself with confidence, which presents more within my degree and therefore has a positive impact on my learning. Before volunteering, I was more reserved however this has since improved and now I can achieve my goals with more ease. My experience with Action Tutoring has been motivating and thrilling – it has developed my confidence in my teaching skills and allowed me to see the side of the education system that students rarely have access to.
Written by: Laura Shepherd
Black History Month: Breaking barriers in education for better outcomes
26 October 2023
October is Black History Month in the UK – a time to celebrate the historic achievements and contributions of the Black community. For us, it’s also a prime opportunity to take a closer look at the state of education for young Black people and explore ways to make it more fair and inclusive for the future.
Before the pandemic’s disruption to learning, pupils from Black ethnic backgrounds, on average, scored the lowest GCSE pass rates among all major ethnic groups. However, the most recent GCSE results show remarkable progress, as Black students achieved English and math pass rates similar to their peers from other ethnic backgrounds.
How can we ensure this positive trajectory continues to enable even better outcomes for young Black people in education and as they progress into employment or training?
As part of our Black History Month activities at Action Tutoring, our PR, Media and Policy manager, Henry Derben had a thought-provoking chat with Hannah Wilson, co-founder of Diverse Educators, development consultant, coach, and trainer of Diversity, Equity, and Inclusion practice. With Hannah’s extensive background in education, including roles such as head of secondary teacher training, executive headteacher, and vice-chair of a trust board, the conversation delved into the critical issue of enhancing educational outcomes for young Black students.
Here are highlights of the dialogue:
Do you think the UK curriculum adequately covers and teaches Black History extensively today?
Many schools are trying to improve, but they are also longstanding gaps. The issue of focusing too much on celebrating Black Americanness during Black History Month often comes up. We tend to emphasize the American civil rights movement and well-known Black figures. But many schools miss the mark by neglecting the rich history of UK Black identities. While it’s encouraging that schools are making more efforts, we should aim for a future where Black culture and identity are integrated throughout the curriculum.
We need to focus on the complexity and intersectionality of Black identities, including Black women, Black queer individuals, and Black disabled people. Our celebration of Black History should be more specific and inclusive.
Referencing a 2020 House of Commons briefing paper, which stated that Black ethnic students had the lowest rate of attaining standard passes in English and math GCSEs among major ethnic groups. What contributed to this performance trajectory?
When we look at the data, it’s clear that there is a performance gap, and it’s not just about grades. It’s also about the career satisfaction and the salary gap that many Black individuals experience. The challenge lies in the lack of representation, diversity, and inclusivity in various sectors, including education and employment. Schools need to be more intentional about who they present as role models to show what is possible. If we want to change these patterns, we need to disrupt the status quo and create a conscious investment in mentoring, coaching, and advocating for individuals to access opportunities that might not have been available to them otherwise.
Representation within the workforce is another key aspect. We need to address the lack of Black representation in leadership positions, not only in schools but also in higher education.
Research has shown that disadvantage starts very early in a child’s life. Children from low-income backgrounds often begin school four and a half months behind their more affluent peers. What can be done in the early years to help break this cycle of disadvantage and ensure that young Black people make progress and catch up?
It’s important to start with the curriculum. The curriculum in the early years should be diverse and inclusive. We need to focus on representation and ensure that Black children see themselves reflected in the materials, stories, and experiences they encounter. However, we need to move beyond simply adding diversity as a “bolt-on.” The representation should be integral to the curriculum, not an afterthought. We also need to consider the intersectionality of identities and recognize the unique experiences of Black children. Ultimately, we must work to dismantle systemic and structural barriers by creating intentional strategies that promote inclusivity.
Moving to the primary and secondary levels, are there specific policies that can help address performance inequalities at these stages, beyond tutoring?
It has to start with the curriculum, surely tutoring and mentoring all of those interventions like mediation support mechanisms are so powerful, we know that make up the difference. But what are we actually doing to challenge the root causes? We have to stop softball. We’re often throwing money at the problem, but not actually fixing the problems or doing things differently. We need to revisit and rethink how we structure the school day, who is doing the teaching, what is being taught, and how it’s being taught.
There’s a need for a fundamental disruption in the way we approach education. Schools should think about the intersectionality of identities and be intentional about representation and cultural relevance in their pedagogy. It’s not enough to provide pockets of representation; we must ensure that representation is consistent across the curriculum. We need to address the concrete ceiling that often prevents Black individuals from accessing leadership opportunities. Career guidance, sponsorship, and mentoring should be part of the solution to break these patterns. Collective action is essential to create lasting change.
Shifting our focus to parents and guardians, they play a crucial role in a child’s early years and education. What can parents and guardians do to contribute to positive change within the education system?
Schools need to work more closely with parents and create a partnership based on equity and democracy. Often, schools tell parents what they need to do, and there’s an imbalance in the power dynamic. We need to involve parents in the decision-making process and truly listen to their voices and perspectives. Thinking about how we work with parents and create a true partnership and collaboration. That to me, is what some schools perhaps need to revisit – their kind of plans, commitment, or the ways they work with different stakeholders. Engaging parents more closely is definitely a way of helping them get involved in schools so they’re part of that change cycle.
Finally, in the context of Black History Month and improving outcomes for young Black people, what is your call to action for everyone?
My call to action is for more individuals, particularly those in White-majority spaces, to become allies. Reflect on your own experiences with schooling, curriculum, and identity affirmation. Recognize that representation and diversity matter. Challenge the gaps and biases in the system, and work intentionally to create change. Be aware of the positive impact that representation can have on young people. It’s essential to disrupt stereotypes and ensure representation is consistent across all subjects. We need to take collective action to create a more inclusive and equitable education system.
Targeted support for young Black people
Hannah’s insights underscore the urgency of addressing the disparities in our education system. By offering targeted support, improving the curriculum, breaking systematic barriers and taking collective action, we not only acknowledge the unique challenges young Black people might encounter but also send a powerful message that their experiences, voices, and perspectives matter. Ultimately, nurturing Black pupils’ growth and well-being not only enriches their educational journey but also contributes to a more diverse, empathetic, and socially conscious society as a whole.
As Black History Month is being marked across the UK, let’s heed the call to action and take collective steps toward a more and empowering education system that taps and nurtures the potential of all young Black students.
Party conferences 2023: Key takeaways on tutoring and education
16 October 2023
Over the past two weeks, the country has witnessed a flurry of political activity as the Liberal Democrats, Conservative and Labour parties held their annual party conferences in Bournemouth, Manchester and Liverpool respectively.
Party conferences are platforms for parties to unveil their policy proposals, debate critical issues, and set the tone for their future agenda. Party members, think tanks, trade unions, charities, and businesses converge to take part in debates and panel discussions.
Our CEO, Susannah Hardyman, joined education panels organised by the Education Policy Institute (EPI) and Centre for Social Justice (CSJ) at both party conferences, alongside our charity friends, Get Further and the Tutor Trust. The panel discussions revolved around building entrenched support for tutoring, keeping the National Tutoring Programme (NTP) focused on disadvantaged pupils and making it a permanent fixture in our education system.
As a charity that fights for better outcomes for disadvantaged children, attending party conferences helps us to advocate for broad systemic changes and drum home the long-term benefits of tutoring. With the future of the NTP and extra funding for schools hanging in the balance, party conferences are critical opportunities to engage all parties on these issues, especially ahead of the autumn statement in November.
Long-term tutoring
The Liberal Democrats have pledged to provide free, targeted, small-group tutoring for 1.75 million pupils struggling with their studies. The party’s education spokesperson, Munira Wilson MP, said the commitment is aimed at filling the void left by the National Tutoring Programme, which is set to end next year. Read more in our blog.
Joining our CEO for the panel discussion on fixing educational disparities across the UK at the Labour Party conference were Children’s Commissioner Dame Rachel DeSouza, Tutor Trust CEO Edward Marsh, Get Further CEO Sarah Waite and Deputy Mayor of Greater Manchester, Kate Green.
The panel’s general consensus was that tutoring should be targeted at more disadvantaged young people who need it. Agreeing with Susannah that the NTP needs to be “unashamedly focused on disadvantaged children,” Dame Rachel charged the Labour Party to support tutoring but focus it on those kids who most need it in the most disadvantaged areas.
“We need to intensively support kids in schools. Tutoring is a key part of that support but needs to be targeted and delivered through high-quality tutors to support disadvantaged children across the country.”
Dame Rachel
Referencing some key findings from the Future of Tutoring report by Public First, Susannah said “Tutoring doesn’t just tackle academic disparities but also has wider, spill over benefits. Teachers reported an increase in pupil confidence, attendance, and relationships with others.”
Review the NTP
In a Q&A session, shadow education secretary, Bridget Phillipson voiced Labour’s intention to review and rectify the challenges of the National Tutoring Programme, introduced by the current government, as part of a broader effort to address the enduring impact of Covid-19 on education. She expressed eagerness to explore how to provide more tailored support for children to help them recover lost learning, both in the short term and long term.
“We know that the pandemic has had an impact and will cast a long shadow over the next decade and more because the government failed to deliver a proper plan”
Phillipson said, expressing interest in looking at effective interventions
Recommendations for the NTP
On the panel discussing tutoring for the future at the Conservative Party conference, Susannah called for the reinstatement of the pupil premium targets, small group tutoring and extra funding for schools to achieve the goal of the NTP of education recovery and closing the attainment gap.
“NTP hasn’t stayed true to its vision of being focused on the disadvantaged with the removal of pupil premium targets and change of group sizes. The recommendations for the NTP to succeed are: focus resources on the most disadvantaged children, stay true to the evidence base, retain the 1 to 3 group size and increase funding for take up.”
Susannah
Susannah reiterated these NTP recommendations in a recent op-ed in TES to increase uptake and impact of the initiative and narrow the attainment gap.
As the NTP approaches its final year in 2024, there is a legitimate concern that the progress made in integrating tutoring into schools, particularly its role in supporting post-COVID recovery, may be lost if the plugs are pulled. With the attainment gaps at primary and secondary levels widening, it is important, now more than ever, to make high-quality tutoring widely accessible, especially for pupils from low-income families and disadvantaged communities.
“This is not the time to withdraw this critical support. To enable schools to effectively plan for the long-term integration of tutoring, they require early clarity on the continuation of funding. Government should be fully committed to making tutoring a mainstay in our education system.”
Susannah
Tutor Trust CEO, Edward Marsh, in his reflections on party conference season published on LinkedIn said “While it’s reassuring that all three parties have recognised that tutoring is a vital tool in providing greater equity and a fairer education system for all, there’s still a lot of work to be done.”

Key education-related announcements at the party conferences
The Conservative Party led by Prime Minister Rishi Sunak said in his speech that bolstering education was “the closest thing we have to a silver bullet” describing it as “the best economic policy, the best social policy, the best moral policy“. Although this is an encouraging rhetoric, more is needed in terms of actions and policy to demonstrate this commitment practically.
Combining post-16 qualifications
One striking announcement was the merging of A-levels and T-levels into a novel qualification known as the Advanced British Standard. The change would see all 16-to 19-year-olds in England typically study five subjects, including some English and maths till age 18.
Sunak said this merger would establish parity between technical and academic education, guaranteeing that all young individuals graduate with a strong foundation in mathematics and English. This policy pivot marked a departure from the implementation of T-level qualification, which was introduced by the government previously.
Tax breaks for teachers
Sunak also announced a commitment to provide up to £30,000 financial incentive for key subject teachers as a reward for doing one of the most valuable jobs in our society. “In order to attract and retain more teachers, those who teach key subjects in schools – and, for the first time, in our further-education colleges too – will receive special bonuses of up to £30,000, tax-free, over the first five years of their career,” Sunak said.
Funding for maths education
In a follow-up to his earlier announcement for maths to be made compulsory for some pupils till 18 to tackle the ‘anti-maths mindset,’ the prime mister pledged an additional £600 million, to be disbursed over a span of two years, aimed at bolstering the training of mathematics teachers and supporting students in their compulsory GCSE resits for mathematics and English in colleges. These proposed plans are all slated for consultation, with potential implementation from the 2033-34 academic year in England only.
Real-world maths
The shadow education secretary, Bridget Phillipson, said a Labour government will address the persistent chronic cultural problem with mathematics through early intervention and the teaching of “real-world” mathematics in primary schools. This will include integrating practical numeracy skills such as budgeting and savings, which are crucial for professional and everyday life right from the start. “It’s why I’m proud to tell you today, that we’ll tackle our chronic cultural problem with maths, by making sure it’s better taught at six, never mind sixteen.”
Ofsted reforms
Children’s commissioner, Dame Rachel de Souza, shared her perspective on the role of Ofsted during the Labour party conference, suggesting that the inspectorate should undertake broader national work on youth policy and involve more students in discussions about the curriculum. She also supported the idea of Ofsted conducting a thematic review on school attendance and conveyed concerns that the current direction of Ofsted’s approach might be constraining rather than liberating.
Early years provision
Labour said it would spearhead efforts to review and craft an early years provision that “the next generation deserves.” This will include universal breakfast clubs to encourage attendance and engagement. Philipson said the initiatives form part of the party’s goal to “deliver on our ambition of a modernised childcare system supporting families from the end of parental leave to the end of primary school.”
Mental health support
The Labour Party reiterated their commitment to integrating mental health support in every school and hub. “Labour will put specialist mental health professionals in schools, so every young person has access to early support, resolving problems before they escalate.”

Keep fighting beyond party conferences
The challenges confronting children and young people, along with the ongoing struggles with school funding and staffing, are huge. It’s clear we’re a long way from Covid recovery – rather, the post effects from the pandemic disruption will linger on in the education system for years to come.
As an education charity, we remain committed to advocating for better outcomes for disadvantaged children and young people by working across party lines, prioritising solutions to their needs and influencing policies in their best interest.
Tutor spotlight: Eleanor Grandchamp – future children’s speech & language therapist
2 October 2023
Today we are shining a spotlight on an Action Tutoring volunteeer, Eleanor Grandchamp. Tutoring has been an instrumental part of Eleanor’s journey to becoming a children’s speech and language therapist. It inspired her choice of career, as well as being valuable experience that helped her land a job in a school and a spot on a competitive language therapy master’s course.
Please tell us a little bit about yourself
I’m Eleanor and I have been a tutor and advocate for Action Tutoring since 2020. I currently work in a primary school delivering speech and language therapy and behavioural support to a named child. I am due to start my master’s in Speech and Language Therapy at Reading University in September. I hope to be qualified as a paediatric SLT (speech and language therapist) with my own clinic one day, delivering free sessions in schools in economically deprived areas of the UK.
I learnt about Action Tutoring at my fresher’s fair at the University of West England, where I joined a local tutoring programme in Bristol in my first year (2019). I chose to help different year groups every time: Year 5, Year 6, Year 7, and Year 11.
Because of this, when I graduated, I found a job in a primary school rather than secondary school as I had already found that my teaching style resonated more with primary school children and I wanted to develop that further. Without Action Tutoring, I would not have been sure what year group I enjoyed teaching the most.
How do you feel your tutoring experience has helped you in your current role and how has it helped you secure a place on a speech and language therapy course?
My current job as a SEN LSA (special educational needs learning support assistant) in a primary school is very similar to tutoring but on a one-to-one basis instead. Action Tutoring taught me how to follow a programme and personalise it for each child. My employer was impressed with how prepared I was to teach and this was due to my time tutoring every week with Action Tutoring. Having tutored on and off for 3 years both in person and online, I had a large amount of contact hours with schools and teaching, which is what I needed to qualify for my job role.
Through working with Action Tutoring, I developed a passion for speech and language therapy. I saw how it impacted a child’s educational and personal development and researched ways to overcome this, such as becoming a paediatric speech and language therapist.
When applying for my master’s course, the university was impressed with my dedication to tutoring during my own studies. It showed my dedication to improving the education sector in my local Bristol area.
What are your goals for the future?
My goals for the future have been inspired by Action Tutoring. Once I am a fully qualified paediatric speech and language therapist, I would like to offer free speech and language therapy training for the staff working in schools with children affected by these disabilities, or free speech and language therapy sessions for the children and their families.
Similarly to tutoring, there is a long wait until resources can be accessed by the children and by then it may be too late or not fully provide what is needed to help them. I would like to be part of the movement Action Tutoring has started to create equal opportunities for all children regardless of economic background. to give them a fighting chance to achieve their goals.
Teaching Assistants Day: Recognising the vital role TAs play
29 September 2023
Teaching assistants, often referred to as TAs in the education system, support teachers with their work and help pupils with reading, writing, and learning activities in schools. TAs make up over a quarter of the workforce in schools, with a population of 281,100 full-time teaching assistants across the UK, as at last academic year.
From preschools to universities, TAs contribute significantly to the outcomes of young people and the overall quality of education. Their duties vary according to the education level they work in but generally include helping pupils with topics they’re struggling with, assisting SEND pupils who need extra support to complete tasks, helping teachers to plan learning activities, conducting assessments as well as supporting teachers in managing class behaviour.
National TA Day
Teacher recruitment agency, Teaching Personnel, introduced National Teaching Assistants’ Day in 2012 to celebrate and highlight the vital work teaching assistants do in our classrooms daily. Since then, the UK has marked National Teaching Assistants’ Day on 29 September with schools across the country celebrating their own TAs and nominating their favourites for the Teaching Assistant of the Year award.
The TA Experience
Action Tutoring’s marketing manager, Kellie Coyle recounts her experience as a TA in a primary school in Luton, north of London after completing university in Birmingham.
“I became a TA to help me decide whether or not I wanted to go into the teaching profession and commit to teacher training. I decided I didn’t, but loved the experience nonetheless.”
Kellie’s best part about being a TA was working in small intervention groups outside of the classroom.
“It was great to observe my groups enjoying the subject a bit more as a result of being able to go at their own pace and to see their confidence increase.”
However, the support needed in the primary school was more than Kellie had imagined.
“My least favourite part was seeing that many pupils in the classroom needed this kind of support, and not being able to give them all that extra attention.”
The Challenges
Despite their impact, teaching assistants in the UK face a unique set of challenges. There is a crisis for teaching assistant recruitment and retention as a survey found that three-quarters had thought about leaving in the past year.
With the cost of living crisis, many TAs are struggling financially and being compelled to change jobs or take second jobs to supplement their income. This finding is captured in a new report by National Foundation for Educational Research. Teachers and school leaders in the report highlighted how the crisis is leading TAs to quit in favour of better-paid jobs in other sectors such as hospitality and retail as they offer either increased pay or more working hours. Since the pandemic, while most roles offer hybrid, remote, and other flexible working conditions, TAs don’t have the option of working from home.
Additionally, limited opportunities for professional development often leave them feeling undervalued and overlooked. Furthermore, the emotional toll of working with young people facing a myriad of challenges, from poverty to mental health issues, can be overwhelming. Many teaching assistants form deep bonds with their students and carry the weight of their struggles long after the school day ends.
Effective deployment of TAs
An Education Endowment Foundation (EEF) guidance report released in 2021, Making Best Use of Teaching Assistants, found that the typical methods of deploying TA did not yield positive results in terms of pupil attainment.
The report recommended more investment in the professional development of TAs to deliver more structured interventions to complement high-quality teaching and tutoring support in schools.
While it’s abundantly clear that TAs make meaningful contributions to their schools, it’s imperative to recognise that the key to enhancing pupil outcomes hinges on how they are deployed and upskilled to deliver interventions.
A nation’s gratitude
TA Day is a chance to shine a well-deserved spotlight on them and for schools, parents, and pupils to show their gratitude for the dedication and hard work of TAs.
As you reflect on the education journey of your own child or your own learning experience, remember the teaching assistants who played pivotal roles in shaping your path. Take a moment to appreciate their support, guidance, and the positive impact they’ve made on countless lives.
“My message to TAs as we celebrate this day is thank you for being that positive, friendly, crucial pillar of support for so many pupils – they will always remember you.”
Kellie
Sharing your volunteering experience with your LinkedIn network
27 September 2023
Catch the attention of potential employers and impress your network by highlighting your tutoring experience.
Our Marketing and Communications team recently attended a workshop all about maximising our personal LinkedIn profiles. We want to share some of our learnings with our volunteer network to help you get the most out of using the platform.
LinkedIn is a career-focused social network that has evolved into a great platform for amplifying achievements, sharing experiences, and becoming a recognised voice in a particular industry or network.
As a volunteer tutor, you already have good knowledge of education, working with young people, and an interest in tackling education inequality. You are well placed to start your journey to becoming a thought leader in these fields.
Maximise your profile
First impressions are crucial, so you want your LinkedIn profile to have a professional profile and cover photo, a relevant and insightful “About” section, and your passions, work and education history.
There is a volunteer section for you to list your tutoring experience and link Action Tutoring. You can also write a short description. Try to include your motivations for volunteering, skills you have learned, and how you think it will help you in the future.
Here is an example which you can edit to match your own experience:
I am a volunteer tutor for Action Tutoring because I believe that all children and young people should be able to get the most out of their education regardless of social and economic disadvantage. There is an attainment gap between disadvantaged pupils and their peers. By volunteering an hour/ X hours a week for X months/years, I have helped pupils make meaningful academic progress, opening up doors for future opportunities.
Thanks to this experience, I have grown my skills in teaching, managing pupil behaviour, explaining tricky topics and time management.
It is my goal to work in the X industry. By volunteering, I am developing crucial skills to help me in this field.
Posting content
By posting regular content, more people are likely to find your profile and connect. It also gives you the opportunity to become a thought leader in your chosen field.
If you are unsure of what to post, your volunteer tutoring experience is a great place to start. You could share your thoughts from a recent session, a photo of a thank you card a pupil gave you, or give your opinion on why tutoring is important. Make sure to tag Action Tutoring so we have a chance to see and interact with your post.
Not all of your content has to be original and led by you. It is equally important to engage with other people and organisations’ posts by liking, commenting and reposting.
Take time to follow accounts that spark your interest. For us at Action Tutoring, that could be other charities, our colleagues, and education and policy thought leaders. Each time you engage in a discussion through commenting and reposting, your account will reach new people and allow you to make new connections.
Here are two examples of making the most of other people’s content, either by sharing a relevant article or reposting from another LinkedIn page.


In today’s interconnected professional world, LinkedIn serves as a powerful platform for networking, personal branding, and professional development. By showcasing your volunteer record on LinkedIn, you not only highlight your dedication to social causes but also enhance your overall professional image, making you a more attractive and well-rounded professional in the eyes of your peers, colleagues, and potential employers.
In Support of the Liberal Democrats’ Plan for Extensive and Targeted Tutoring
25 September 2023
Over the weekend, the Liberal Democrats unveiled a plan to provide free small-group tutoring for 1.75 million pupils struggling with their studies. The initiative, they believe, will help address a concerning statistic: more than one in seven teenagers in the UK falls behind in English or Maths during their secondary school years.
The party’s education spokesperson, Munira Wilson MP, revealed that at the heart of this plan is a commitment to fill the void left by the National Tutoring Programme, which is set to end next year.
Tutoring as a permanent fixture
As an education charity that has provided tutoring support to pupils facing disadvantage over the last twelve years, we are delighted that the Liberal Democrats have announced plans to make school-based tutoring a permanent fixture in England, especially targeting those that need it the most.
Their announcement draws heavily on the recommendations laid out in the Future of Tutoring report published this summer, led by Public First and sponsored by Action Tutoring, Get Further, and The Tutor Trust. In particular, it focuses on:
- Removing the need for schools to match fund (a barrier to current take-up)
- Long-term funding to enable schools and providers to plan
- Allowing for a mixture of school-led tutoring and external partner provision
- Supporting all pupil premium pupils who are behind academically
Levelling the playing field
Responding to the announcement, Susannah Hardyman, founder and CEO of Action Tutoring, said:
“Tutoring is one of the best-evidenced ways of supporting disadvantaged young people to achieve academically, levelling the playing field between those that can afford private tutoring and those that can’t. The benefits of tutoring extend beyond just academic attainment, with evidence highlighting that it also increases wider confidence, motivation, and engagement in education.”
The Liberal Democrat’s proposal includes making tutoring a permanent fixture in England’s schools, sixth forms, and further education colleges. These institutions would receive a substantial annual budget of £390 million, earmarked for intensive small-group tutoring sessions designed to assist struggling pupils from disadvantaged backgrounds. The subjects covered include English, Maths, Science, and other academic areas.
Targeted approach
One of the applaudable principles of this initiative is its targeted approach. Pupils who would benefit from tutoring will be selected with a focus on children from low-income backgrounds, those with low prior attainment, and those with additional educational needs. Wilson explained that flexibility will be paramount, allowing schools and colleges to choose between using their own teaching staff, recruiting tutors independently, or selecting from quality-assured external providers.
Wilson criticised the government’s investment in education, particularly during the pandemic, stating that only a fraction of the announced £15 billion investment in education to bridge the learning gap caused by the pandemic was allocated. She passionately emphasised the need for this initiative, stating:
“Tutoring will no longer be something that only an elite few can afford.”
Unlocking potential
In a world where education holds the key to a brighter future, the Liberal Democrats’ commitment to accessible and effective tutoring represents a pivotal step towards realising the full potential of the country’s young minds. With inclusivity, collaboration, and evidence-based strategies at its core, this initiative has the potential to reshape the educational landscape for the better, providing every child with the opportunity to thrive.
“Tutoring unlocks the potential of children and young people, which ultimately benefits not only their future but wider society too,”
International Week of Happiness at Work: Embracing the Joy of Work
21 September 2023
Happiness and work may seem like an unlikely pair, but our work lives occupy a substantial portion of our daily hours. How we feel during those hours at work has a profound impact on our overall well-being.
The International Week of Happiness at Work, which is celebrated annually in late September, serves as a timely reminder of the significance of happiness in the workplace and the role of supportive policies in shaping a positive workplace culture.
Why happiness at work matters
Research has shown that happy employees are more productive, innovative, and loyal. Crucially, they’re also healthier, both mentally and physically, and less likely to experience burnout. Organisations that prioritise employee happiness tend to attract and retain top talent.
How we build a happy workplace
We create a happy and healthy workplace when we meet the expectations and real needs of our workforce. We regularly check in to find out what employees think of Action Tutoring’s work culture and what we can improve. We’re pleased with their feedback:
100% of our team reported feeling proud to work with us in our latest staff survey.
During our most recent team retreat at the end of August, we asked a few of our employees why they love working at Action Tutoring. Here are some of their responses:
I love working for Action Tutoring because it’s not a place where you are afraid of challenging the status quo. We are there to make a difference. We are brave in tackling different things and trying new things out. I think it’s an even greater team to make all those things happen. I love that in my role I get to see everyone make this happen and just being a great team.
Jasmin Bemmelen, Head of People and Culture
It’s just so powerful to work with a group of people who care so much about the same cause. I feel really proud to be representing that cause and helping to make a difference each day.
Beth Carlow, Curriculum and Quality Manager
Every day I wake up and I feel like I’m making a difference. With school closures and the aftermath of the pandemic, it’s more important now than ever to support the pupils we work with. It’s great to be doing that in a collaborative environment, where we’re working together as part of the bigger picture.
Molly Cottrill, Fundraising Coordinator for events, campaigns, and individual giving
There are a billion reasons why I love working at Action Tutoring. My colleagues are amazing and everyone is super welcoming but one of the biggest reasons is that we are a charity that really cares about impact and measuring the change we can make to close the attainment gap between the disadvantaged and the advantaged young people in English and maths.
Nich Bull, Director of Finance and Operations
A quick guide to our supportive policies
Here are some of our supportive workplace policies that we believe help to create a positive and healthy work environment:
- Flexible work arrangement: We support employees to work on a flexible basis and tailor their work arrangements to their individual needs to reduce stress and increase job satisfaction. Flexible work arrangements include compressed hours (four working days), part-time compressed hours, access to co-working spaces in our hubs across the country, and remote or hybrid working.
- Mental health support: We understand the importance of self-care, counselling, mindfulness, and meditation therefore we offer free Headspace app memberships for staff to access these services and share it with friends and family. Our Mental Health and Wellbeing working group also promotes mental health awareness through learning sessions and regular check-ins to create a more supportive work environment.
- Recognition and appreciation: We encourage open appreciation and gratitude among staff to pat the back of any employee who has supported them or collaborated to achieve any goal, no matter the scope or value. Our Hero of the Month award is given to an employee(s) nominated by staff members for exceptional performance and recognition. The Hero of the Month is announced to all staff and receives a gift voucher as a reward of appreciation.
- Work-life balance: We encourage employees to disconnect from work during non-working hours is essential for maintaining a healthy work-life balance and happiness.
- Inclusive and diverse culture: Fostering a workplace culture that celebrates diversity and inclusion also contributes to a happier workforce. We ensure all employees feel a sense of belonging and valued for their unique perspectives. The diversity, equity, and inclusion working group leads termly sessions to grow our consciousness of inclusivity and awareness of best practices.
Finding joy in work
We believe happiness in the workplace is achievable and worth pursuing. By creating an environment where employees can thrive and find joy in their roles and organisations can reap the benefits of increased productivity, talent retention, and overall success.
So, let’s celebrate happiness at work not just for a week but as an ongoing commitment to the well-being and success of everyone.