‘Thank You’ notes that melted our hearts last term
15 September 2023
One of the reasons why working with children is fulfilling is that you get to see them grow, learn and develop every single time. The endless energy, creativity and playfulness they exude always brings joy and excitement.
However, working with children isn’t all rosy. Sometimes we have to manage their energy, brutal honesty, and humour. But these challenges are outweighed by the rewards of watching pupils grow in subject knowledge and confidence.
At the end of each term or school programme, a heart-warming moment for many of our volunteers and staff is when pupils share inspiring and engaging thank-you notes of appreciation.
Here are ten of the remarkable notes of gratitude from pupils who were supported by our volunteers and programme team last term:
1. What a blast!
2. Experience the magic 24/7
3. Who wouldn’t like a PS5 as a reward?
4. Missing Kitty
A tell-all with express permission
6. Cheers to behavioural change!
7. They who laughs last, laughs best?
8. Choosing to learn over biscuits
9. The heart emoji keeps filling up
10. Football rivalry knows no boundaries!
Another amazing year together ahead
These words of appreciation and witnessing a pupil progress from strength to strength are why we do what we do. To all of our volunteer tutors, we want to say thank you for your selflessness and dedication. You make a real difference in the lives of children, and we are so grateful for your service.
With the 2023-24 new academic year starting in earnest, we look forward to another great year of supporting pupils together and some fun thank you notes.
If you are interested in becoming a volunteer tutor, find out more in the link below.
International Literacy Day: Q&A with our Curriculum, Training & Quality Manager
7 September 2023
8th September is International Literacy Day – an annual celebration of the transformative power of literacy and to raise awareness of the need to increase literacy levels across the world.
Literacy, as defined by the National Literacy Trust, is the ability to read, write, speak, and listen in a way that enables us to communicate effectively and make sense of the world around us.
Being literate is crucial for everyone, both young and old, as it’s a gateway to a world of knowledge and empowers individuals across their lifetimes to make informed decisions. For children, it’s the foundation for all learning, fueling their dreams and aspirations. For adults, it’s a lifeline to personal development, better opportunities, and financial stability.
According to UNESCO, an estimated 763 million youth and adults worldwide still lack basic literacy and numeracy skills, with two-thirds being women. In England, 6.4% of adults representing 7.1 million people have ‘poor literacy skills.’
To mark International Literacy Day, we’ve asked our Curriculum, Training, and Quality Manager, Bethan Puig Nieves, a few questions on why literacy matters and what actions everyone can take to support it. Before joining Action Tutoring, Bethan previously taught secondary school English in multiple countries including Spain, Cuba, and the UK.
Why is literacy important today more than ever in education?
Being able to read confidently and communicate effectively are skills that form the foundation of success across all areas of the curriculum. Literacy is one of the vital tools to which pupils facing disadvantage might not have had as much access, which means it is all the more important that we emphasise the importance of being literate in education, and embed the development of these skills in everything we do.
Beyond education, how can literacy help people’s lives?
Being literate allows us to make sense of the world around us: it helps us to manage our finances, understand the job market, relate to a wider range of people, support the development of others, and evaluate the validity of what we see and hear in the media. All of these are essential for a happy and fulfilled life, especially in the world we live in today.
How does Action Tutoring ensure that the young people we support build on their literacy levels?
Literacy skills are embedded throughout our resources and workbooks. Examples include the discussion of ideas in texts, and working through word-based maths problems and tasks which improve the quality of writing for a range of useful purposes. Moreover, small group tutoring creates an environment where pupils who might not always get a chance for a detailed conversation with an educator will have the time to do so. This builds confidence, self-esteem, and communication skills – all vital for a successfully literate life.
As the world celebrates Literacy Day, what is your message or call to action for everyone?
Being literate is not a given, even in today’s world – those of us who have been able to learn to read, write, and communicate have huge advantages over those who haven’t. Literacy is also something that we can work on throughout our lives. Volunteering with Action tutoring is a great way to celebrate the privilege of literacy – by helping young people to build on what they can already do, equipping them with life-enhancing powers of communication and self-expression.
Building a more literate world
There have been significant strides in promoting literacy worldwide with many countries having improved its levels through enhanced access to education and innovative teaching methods. However, there’s more work to be done.
Additionally, the digital age has ushered in a new era of the subject. Digital literacy is now as crucial as traditional reading and writing skills. It involves navigating the digital landscape and harnessing technology for personal and professional growth.
In a literate world, opportunities are more abundant, voices are heard, and barriers to economic growth are dismantled. Therefore, it’s a shared responsibility to ensure that every individual, regardless of their background or circumstances, has the chance to access the transformative power of being literate.
Together, through concerted efforts in education and policy, we can create a brighter, more inclusive future for all.
Curiosity, Connections & Cause: Inside our three-day offsite retreat
4 September 2023
After a year of working from far-flung locations across the UK, the staff of Action Tutoring converged in the heart of London for three days as part of our annual offsite team retreat at the end of each academic year.
During the period, we strengthened our bonds, reflected on the outgoing year’s experiences, reaffirmed the importance of our work to give children from disadvantaged backgrounds a better future, and discussed our strategy for the incoming academic year.
One team, one dream
Day 1 of the team retreat was hosted at the Westminster Foundation’s office and the sessions were dedicated to reflecting on the data and lessons of the past year, renewing and building new connections with teammates, and shattering the digital barriers that had defined a lot of our interactions all year.
In the welcome address, the CEO and founder of Action Tutoring, Susannah Hardyman, asked us to focus on three key themes during the team days: cultivating curiosity, building connections, and understanding our cause.
Reviewing the data for the outgoing year 2022-23, Action Tutoring has supported 5,743 pupils from 140 schools across the UK. Susannah emphasised the need to keep the right balance between recruiting volunteers and the demand for tutoring from schools, in sync with the charity’s strategy of expanding reach, impact, growth, and advocacy over the next year.
“Let’s continue to work together as a collective to be that ray of light for disadvantaged pupils and the schools we work with.”
Susannah
The ‘Pitch & Present’ session sharpened the pitching skills of staff who are the best advocates for our cause. The practical session focused on improving the way we speak about our work and its impact when interacting with potential volunteers, partners, and funders, as everyone learned ‘the power pose.’
Throughout the day, there was teambuilding and camaraderie through engaging activities, hilarious icebreakers, and breakout sessions where we laughed, learned, and shared experiences. The rapport that had developed virtually over the year became all the more genuine when we could high-five each other in person.
Building a safe space for all
In the warm ambiance of the Netley Primary School and Centre for Autism, the second day of team retreat was marked by introspection and learning more about improving our diversity, equity, and inclusion strengths plus a heartfelt conversation with members of the charity’s Board of Governance.
Hannah Wilson of Diverse Educators brilliantly facilitated the Diversity, Equity, and Inclusion (DEI) workshop to grow the consciousness of our own identities, build our confidence on key issues, and develop our competence in showing up, standing up, and speaking out when it matters. The training was engaging, reflective, and resourceful in helping to understand protective identities, existing gaps, intersectionality, and simple actions anyone can take as an ally of inclusion.
Out of outer margins
The Board Member Roulette saw six members of Action Tutoring’s Board – Mark Shadrack, Peter Baines, Anna Paige, Jo Conduit-Smith, Sara Selvajarah, and Andy Ratcliffe – answering questions from staff, sharing their life stories and digging deeper into the motivations beneath their leadership roles, in two rounds of breakout group sessions.
“Without tutors, I would not have the life I have today. It’s really important the impact you have. Taking disadvantaged young people out of outer margins and giving them the best positive outcome. You make a difference.”
Sara addressing staff in a breakout group during the board chat roulette
The team also had a taste of policymaking as the Policy working group members led the manifesto development session. Staff brainstormed concrete solutions to the challenges in the education sector and suggestions for policy proposals that can transform education. From early years through post-16 education to colleges, staff shared interesting policy proposals that will certainly get leaders in Westminster talking when published on our website and social media channels in the coming weeks.
In memory of Adan
The second day ended with a ‘very fun teambuilding activity’ – Lego brick building. The teams had one goal: reimagine and build an ideal school out of Lego, with each incorporating a part of their school life they enjoyed most. The blueprint of school structures we constructed in teams will blow your mind.
The Lego bricks were originally purchased by one of Action Tutoring’s volunteer tutors, Adan, for his professional coaching and team-building work. Adan had offered to run a pro bono session with the Action Tutoring team, but sadly died before the activity took place. Following his death, Adan’s family got in touch to see if we could make use of the Lego or donate them to a school. We were delighted to have the chance to remember and honour Adan by using his Lego for the teambuilding activity and it will now be donated to Netley Primary School, which hosted us for the second day.
Fine-tuning the team’s rhythm
On the final day of the offsite retreat, we were back at the offices of the Westminster Foundation to understand each other’s roles better, refine sub-team strategies for the year, upgrade our safeguarding knowledge, and fortify our mental health and well-being for the year ahead.
Our ‘A Day in the Life…’ breakout sessions allowed selected staff to share insights about their roles, and daily routines and answer questions from the team. The safeguarding team followed with an engaging practical demonstration of good practice in handling related issues that crop up during tutoring sessions.
The brainstorming period that followed was for departments and subteams to finalise their objectives and strategy for the new year, enriched by the insights and lessons of the previous years.
The final session by the mental health and well-being team underscored the relevance of talking to someone when necessary, using well-being tools to improve focus and reduce stress, cultivating the culture of daily reflection and showing gratitude. The activity framed the team’s dynamic and positive energy and brought our team days to an inspiring end.
Grown stronger
Sam Alexander is our senior data and evaluation officer based in Liverpool. He said connecting with colleagues face-to-face for the three day team retreat has been exciting and enjoyable.
“I found true value in the sessions and there was a hundred percent engagement from everyone. For me in an I.T. role, connecting to people face to face is really great and also helpful for the new starters as well.”
Sam
As we boarded trains to return to our far-off locations, we knew we were taking much more than memories with us. We carried a renewed sense of unity and purpose, a vivid reminder that personal connections and shared experiences are the lifeblood of a thriving team fighting for the worthy cause of supporting disadvantaged young people in education.
For Rachel Taylor, a Programme Coordinator in Sheffield, the team days have been helpful for her personal development and understanding of the charity’s wider goals.
“Everything has been well delivered and with targeted learning. The mental health conversations and breakout sessions showed how everyone on the team is open, kind, and honest.”
Rachel
We returned to our hubs with a newfound zeal, ready to tackle the challenges and opportunities of the year ahead, fortified by the bonds we had solidified in the vibrant heart of London.
GCSE Results Day: Celebrating the successes of the Class of 2023
24 August 2023
Results day is one of the most critical days on the education calendar. Across the country today, candidates are receiving the outcome of the GCSE exams and considering the next stage of their lives – further education, training, or employment.
As an education charity that supports thousands of pupils in secondary schools each year, we appreciate firsthand the efforts and resilience of the cohort getting their results today. The pandemic dealt them a harsh hand, having to experience learning loss and disruption like never before in the last three years.
This cohort spent their years 8 and 9 learning through the Covid-19 lockdowns, with many reportedly struggling with post-pandemic school attendance and mental health challenges.
After years of hard work and determination in getting their learning right, the outcome is finally here. This morning, we visited schools in Merseyside, Newcastle, Bristol, and Sheffield to share in the excitement of results day and applaud the efforts of all the pupils we’ve supported through tutoring in the past year.
Let’s celebrate the successes and resilience of the Class of 2023!
The power of lived experiences
At the Prescot School in Liverpool, Rhiannan and her family were excited about the outcome of her maths GCSE. Achieving a 4 in maths despite her learning difficulty with comprehending the subject is a win for Rhiannan, expressing her excitement about going on to study French, graphics, and 3D design in college.
“I can do what I want in college now that I have my maths GCSE. I wouldn’t have been able to do it without Action Tutoring.”
Rhiannan
Rhiannan received maths tutoring throughout the 2022-23 academic year, attending 13 sessions with her tutor, Rajinder – who also struggled with maths comprehension in the past.
Rhiannan’s mother, Lorraine, said she owes her daughter’s success to the tutoring support from Rajinder in the past year.
‘They were bouncing off each other. Thank you all for your help with everything. I hope you carry on your work with this school because it does work – it’s been a godsend.
Lorraine
Tutoring made a difference
At the Longbenton School in Newcastle upon Tyne, Kwadwo is happy with his results. He secured a 4 in maths and shared his gratitude to Action Tutoring for the tailored maths support he received in the last year.
Kwadwo had a strong attendance record for tutoring sessions – turning up for 26 tutoring sessions in total last year and this year. He is excited about going on to sixth form to study product design.
“Thank you for helping me pass my maths GCSE.”
Kwadwo
Good to have support
Hafsa and Frankie are beaming with smiles and ‘feeling great’ about their GCSE results at the Fairfield High School in Bristol. They are both proceeding to sixth form.
Hafsa is going on to read human biology, psychology, and criminology while Frankie pursues psychology, sociology, and photography.
“It’s good to have one-on-one support and more in-depth help. You don’t have to be ashamed for not knowing something, you can just say it to the tutor and they’ll help you.”
Frankie
Definitely worth it
At King Ecgbert School in Sheffield, Casper is pleased with his results. Having received English tutoring in 13 sessions last year, he scored a 4 in English language, a 5 in literature, and a 4 in maths.
“I’d say a big thank you. Going to those sessions really helped me and was definitely worth it. For an hour after school, it would be really easy to choose to skip it, but it could be the difference between a 3 and a 4.”
Casper
Looking upbeat after seeing his results, Chris at King Ecgbert was full of gratitude to his maths tutor.
“I’d say thank you to my tutor if they were here.”
Chris
Chris scored a 4 in his maths GCSE plus a 5 in English language and 6 in literature.
Be proud of yourself
The results and emotions in the schools we visited and across the country show that an incredible amount of hard work was invested by candidates into the GCSE qualification. All young people receiving their results today deserve immense credit for what they have achieved.
To the GCSE candidates and teachers: your achievements today are a testament to your spirit and perseverance during this unprecedented time in the history of education. Be proud of yourself and your hard work and remember you are worth more than your grades.
Congratulations on this momentous day!
Action Tutoring wins £1,000 Movement for Good Award
9 August 2023
Action Tutoring has been selected to receive a £1,000 donation as part of Benefact Group’s Movement for Good Awards. This gesture was made possible by nominations from the public, showcasing the widespread recognition and support for the education charity’s valuable work.
Now in its fifth year, Benefact Group’s Movement for Good Awards aims to contribute over £1 million to various charities. Action Tutoring’s selection highlights its commitment to empowering young learners and making a positive impact on their education and life chances.
Expressing gratitude for this recognition, Head of Philanthropy at Action Tutoring, Hannah O’Neill said,
“We are immensely grateful to everyone who nominated us for the Movement for Good Award. It is heart-warming to see the public’s belief in our mission and our positive impact. This award is a recognition of the dedication of our team, volunteers, and supporters who work tirelessly to improve outcomes for disadvantaged young people.”
The funds will be directed toward providing additional workbooks and training more volunteer tutors to support young people in maths and English. The donation translates into the equivalence of purchasing 166 workbooks or training over 300 tutors online.
Mark Hews, Group Chief Executive at Benefact Group, said:
“We would like to thank every single person who took the time to nominate a good cause as part of our Movement for Good Awards. We know that £1,000 can make a huge difference to the incredible work that charities do and we’re looking forward to seeing how this financial boost will change lives for the better.”
With the continued funding and support from organisations like the Benefact Group, Action Tutoring can continue making a significant difference in the lives of disadvantaged young people, fostering a brighter future for generations.
Action Tutoring provides tailored maths and English tuition to pupils facing disadvantage in Years 5, 6, 7, 10, and 11 to pass their SATs and GCSEs. Trained volunteers tutor pupils through weekly one-hour sessions, online or face-to-face in partner schools.
QBE Foundation partners with Action Tutoring to expand support
19 July 2023
In a bid to scale up access and impact of tutoring to over 12,000 pupils from disadvantaged backgrounds, QBE Foundation is investing more than £1.5 million in its partnership with Action Tutoring within the next three years.
QBE’s funding will significantly increase the number of disadvantaged pupils who receive tutoring support and enable the charity to reach more remote and hard-to-reach locations. The partnership aims to help narrow the attainment gap, which is at its widest in ten years at both primary and secondary levels.
With the government set to end the funding for the National Tutoring Programme (NTP) in 2024 and schools struggling with budget squeezes, the future of young people from disadvantaged backgrounds is at serious risk without funding support to keep catch-up interventions afloat.
Supporting young talents
“We want to create resilient and inclusive communities. We’re excited to partner with Action Tutoring because they do this through developing skills and supporting talent. It is wonderful to help children reach their full potential. Investing in them at an early age also offers fantastic returns.”
Grant Clemence, Chairman of QBE Foundation, said
Children from low-income backgrounds are on average 18 months behind their wealthier peers by the end of GCSEs. The Covid-19 pandemic exacerbated existing education inequalities, hitting historically disadvantaged students the hardest.
Expand our support
Susannah Hardyman, founder and CEO of Action Tutoring, believes the partnership will accelerate the work of the charity in education recovery and fight inequalities.
“Achieving good GCSEs in both English and maths is critical to young people being able to progress to further education, employment or training. This not only benefits their individual lives but creates a healthy workforce and ultimately benefits the wider economy. Skills shortage is a chronic problem for businesses. This funding aims over a five-year period to help us tutor twice as many pupils as we do today, and also expand our reach from urban to rural areas.”
Susannah Hardyman
Through the funding, Action Tutoring will partner with more state schools to provide maths and English tutoring to pupils from disadvantaged backgrounds. The support will help more young people to make meaningful academic progress and open doors to higher education and employment opportunities.
The QBE Foundation has committed to a minimum of three years of funding with an annual contribution of at least £500K, with the ambition that the partnership and funding will extend to five years and beyond. QBE employees across the country will be able to volunteer to provide regular tutoring in local schools, using Action Tutoring’s structured programmes and resources.
Worthwhile partnership
Since the summer term, some QBE employees have already been volunteering as tutors on programmes in schools. Sophie Miller-Molloy, an employment lawyer at QBE who started tutoring pupils in Newcastle’s Tyneview Primary School remotely, said the ability to boost the studies and confidence of young people are her driving motivations.
“Taking some time out each week to volunteer and do something which is going to help someone else out in a meaningful way also gives me the boost to volunteer. It’s part of my week that I look forward to the most. It’s such a great contrast from my day-to-day legal work,” Sophie said. “I’m really grateful that QBE partners with Action Tutoring and it’s great that QBE empowers its employees to participate in such a fantastic and worthwhile scheme.”
Sophie Miller-Molloy
Profound impact
This partnership will be a significant boost for Action Tutoring’s work, propelling the charity to expand its impact to rural areas and bolster the advocacy efforts to ensure tutoring is embedded in the education system permanently.
By harnessing the expertise of trained volunteers to provide high-quality small group tutoring, Action Tutoring will profoundly impact more children from disadvantaged backgrounds with this investment.
New report underscores tutoring’s impact on attainment, attendance and mental health
12 July 2023
Tutoring has a wide-reaching, positive impact on the academic performance, attendance and mental health of young people, according to new polling of parents, teachers and pupils in a new tuition advocacy report published today.
The report, The Future of Tutoring, is produced by Public First and commissioned by the Tuition Advocacy Group of the Fair Education Alliance to highlight the impact, progress, and challenges of tutoring from the perspectives of parents, teachers, and pupils, plus recommendations for effective tutoring for the future and a commitment to embedding it in the education system beyond the National Tutoring Programme (NTP), set to end in 2024.
“This report, like many others, has again attested to tutoring as a central plank in education recovery efforts, with parents as well as teachers confirming the significant progress in the performance and confidence of their children receiving tutoring support. More than ever, long-term funding for the National Tutoring Programme is needed to make tutoring a permanent fixture in the education system in order to tackle the widening attainment gap and persistent absence, and to help chart a better future for all young people across the country.”
Susannah Hardyman, FEA Tuition Advocacy Group Chair and founder and CEO of Action Tutoring, a key sponsor of the report, said
Launch event

The coalition led by Action Tutoring, Impetus, The Tutor Trust, and Get Further launched the report in Parliament Wednesday, with Robert Halfon, Minister of State for Skills, Apprenticeships and Higher Education and Former Chair of Education Select Committee as guest speaker.
The event hosted by the Chair of the Education Select Committee, Robin Walker, convened over 120 policymakers, politicians, school leaders, and sector representatives, coinciding with the third-year anniversary of the National Tutoring Programme (NTP).
Before the event, Susannah Hardyman and Abigail Shapiro of The Tutor Trust shared the report directly with the education lead in the No.10 delivery unit.
Use momentum to transform tutoring
Speaking in the stead of the SoS of Education, Robert Halfon, former chair of the Education Select Committee and current Minister of State for Skills, Apprenticeships and Higher Education said he personally benefitted from tutoring as a child and understands the transformation it can have first-hand.
“Tutoring doesn’t only help students academically but also increases their confidence, improve attendance, and impacts their relationships with other children. It’s not only about the subject knowledge but supporting every aspect of their lives. Let’s use the momentum built in the last 3 years to transform tutoring. We welcome recommendations in the Future of Tutoring report and will consider them carefully.”
Robert Halfon, who was a key champion of the NTP back in spring 2020
“Targeted assistance helped to bridge the gaps in my understanding to pass my maths GCSE successfully. Consistency in tutoring helped me establish my learning approach and get fresh perspectives from tutor. It instilled my confidence. I look forward to higher education in September and a future of endless possibilities.”
Naomi Spence, a graduate pupil
Bridging the haves and haves not
Naomi’s mother, Lorraine, also highlighted why tutoring should be accessed by every child.
“Should tutoring be the preserve of a select few? No. Tutoring is a bridge between the haves and haves not. Let’s support the call to action to keep tutoring in place permanently and to benefit all children.”
“Yesterday, when the Year 6 results were released, Pupil Premium children representing 50% of the school population, outperformed the non-PP pupils and exceeded the national average for all pupils. Thanks to the support they received from tutoring. However, we cannot continue with tutoring for pupils who need it without proper funding. It is difficult on a tight budget like this.”
Lisa Walker-Collins, headteacher of Stroud Green Primary School
Ambitious manifesto
The report lays out a bold tuition manifesto proposal to the next parliament to commit to a funded Tutoring Guarantee that all young people in receipt of Pupil Premium or fallen behind in education, be offered a high-quality tutoring provision to help close the attainment gap and impact an estimated 1.75m disadvantaged young people.
The tuition advocacy coalition went the extra mile to garner cross-party endorsement with senior figures including Chair of the Education Select Committee Robin Walker MP, former Education Secretary the Rt Hon. Lord Blunkett, and Liberal Democrat education spokesperson, Munira Wilson MP jointly calling for its adoption.
“It is vitally important that children and young people, particularly those from disadvantaged backgrounds, get the help they need to be able to succeed in life and play their part in improving the world around them. Tutoring is an intervention that is proven to help children catch up on lost learning and also supports their wider needs, like improving attendance and protecting mental health. Tutoring can play a central role in unlocking the ambition of England’s children if we deliver a Fair Tutoring Future.”
Dame Rachel De Souza, Children’s Commissioner for England, who wrote the report’s foreword said
“Tutoring is a vital and proven intervention for providing effective catch up support at school and, used effectively, it can make a huge difference for children’s life chances. I have seen some excellent examples of tutoring and hope that the lessons learned from the National Tutoring Programme can ensure that it is used even more effectively in the future. Embedding tutoring into the education landscape as we move forward will be vital if we are to close the gap in attainment for young people from disadvantaged backgrounds.”
Robin Walker MP, Chair of the Education Select Committee and former Schools Minister said
Key highlights from the tutoring report

Tutoring manifesto
The manifesto is proposing an increase in state funding from £150m to £290m a year, the removal of the requirement on schools to match-fund to access any funding, creating flexibility for schools to target tuition at pupils who need will benefit, and clear accountability for the delivery and reporting status of pupils.
“A reshaped and properly invested tutoring programme is not only essential for re-engaging young people post Covid but also to provide direct equality of access to essential out-of-classroom support.”
Former Education Secretary, The Rt Hon. Lord Blunkett, said
“Young people from disadvantaged backgrounds have fallen further behind their peers during the pandemic, and are at risk of staying there unless the government reverses its decision to remove its funding for schools and colleges to use tutoring. We stand by this call for tutoring to be fully funded so that schools can support the children who have suffered most during the pandemic to reach their full potential.”
Munira Wilson MP, Liberal Democrat spokesperson for education said
Continuing our advocacy work
Action Tutoring is proud to be at the forefront of this collective advocacy report and to be working together with other education charities to secure the joint cross-party endorsement of the tuition manifesto from members of the main political parties.
We look forward to building on this achievement by speaking on education panels at the Conservative and Labour party conferences later this year in partnership with the Education Policy Institute (EPI) and the Centre for Social Justice (CSJ).
We believe that it’s vital we engage policy leaders and continuously advocate for cross-party support for embedding tutoring permanently in our education system to positively impact the future of young people.
Deputy CEO shortlisted for prestigious Charity Times Awards
29 June 2023
Action Tutoring’s deputy CEO, Jen Fox, has been shortlisted in the Supporting Leader of the Year category for the Charity Times Awards. In its 24th year, the Charity Times Awards recognises and celebrates outstanding leaders and professionals in the charity sector.
Since joining Action Tutoring in 2015, Jen has demonstrated an unwavering dedication to making high-quality education accessible for all. Susannah Hardyman, founder and CEO of Action Tutoring, said the nomination is a clear testament to Jen’s phenomenal leadership skills, resilient spirit, and drive for transformational positive change.
“We couldn’t be more delighted to have Jen’s skills and contributions recognised publicly in this way. Jen has transformed the delivery of our programmes, in particular developing our curriculum and tutoring resources, driving improvements in tutor training and ensuring impact remains at the heart of all we do.”
Susannah Hardyman
Rose to the challenge
Having worked across a multitude of roles in the last seven years at the education charity, ranging from Programme and Curriculum Director to Director of Transformation, Quality, and Impact, Jen has consistently modelled excellence in all of her work and relationships.
Appointed interim CEO twice before being promoted to Deputy CEO in 2022, Jen navigated the charity through one of its most turbulent academic years to date. During the Covid-19 pandemic with multiple school closures, Jen rose to the challenge and was at the forefront of launching the online tutoring delivery in record time.
Bedrock of support
Jen’s undeterred leadership and love for innovation and quality improvement have enabled us to make online tutoring delivery a permanent feature, build impact evidence, and support more disadvantaged young people in new geographies.
As a bedrock of support to our CEO in a fulfilling but tough sector, Jen has constantly maintained a laser-sharp focus on our mission to unlock the full potential of the young people we support.
“Jen is an inspiration for all of us to work with – always looking to challenge herself and the team to drive improvements and make a profound difference in the lives of disadvantaged young people and communities we serve.”
Susannah Hardyman
The 24th Charity Times Awards is set for 20th September 2023 at the London Marriott Hotel Grosvenor Square, where the winners selected by an expert independent judging panel will be publicly announced.
Thank You Day 2023: An Ode to Volunteers
21 June 2023
Thank you to the unsung heroes of charity
When we think of superheroes, our minds often evoke images of capes, masks, and incredible superpowers. The true heroes among us aren’t necessarily blessed with X-ray vision or the ability to fly.
They are extraordinary ordinary people who selflessly give their time and efforts to causes that make a difference. Volunteers are the backbone of charitable organisations. They’re the ones who turn compassion into action, showing up day after day, ready to tackle any challenge.
From feeding the homeless to cleaning up parks, from tutoring underprivileged children to rescuing adorable furry friends, these wonderful individuals are everywhere, making an impact, one selfless act at a time.
That is why we are joining the rest of the UK to mark the third annual Thank You Day on Sunday 2nd July.
What is Thank You Day?
Thank You Day began with a handful of organisations looking for a way to say a huge ‘thank you’ to everyone who helped the nation through the COVID-19 pandemic.
Since then the campaign has grown and an astounding 15 million people have taken part in Thank You Day celebrations. Last year, 61% said that taking part had made their communities feel more united.
The impact of small actions
It’s easy to get caught up in the notion that changing the world requires grand gestures or infinite resources. But small actions can create profound ripples of positive change. Even the tiniest effort can make someone’s day a little brighter.
Whether it’s a heartfelt smile, a warm hug, spending an hour to support a young person or a simple “How can I help?”, these unsung heroes understand that the impact of their actions extends far beyond what meets the eye. Their dedication, combined with their unwavering belief in the power of compassion, transforms communities and touches lives in truly immeasurable ways.
The timeless gift of time
Imagine a world where everyone was too busy for kindness. Luckily, volunteers graciously donate their most precious resource – their time – to make a difference. Amidst their responsibilities and commitments, these extraordinary individuals carve out moments to lend a helping hand, becoming the living embodiment of the saying, “time is the most valuable gift.”
From organising food drives to planting trees, from tutoring pupils to comforting the lonely, volunteers invest their time to improve the lives of others. They are like time travellers, moving between the past, present, and future to create a better world for all. Their acts of kindness ripple through time, leaving a lasting impact that resonates with the souls they touch.
The magic of connection
Volunteers possess an uncanny ability to forge connections. They are the bridge builders who effortlessly bring people together, fostering a sense of community and belonging. In a world that sometimes feels disconnected, these unsung heroes have the power to create bonds that transcend barriers and unite us all.
Through their compassion, volunteers ignite a spark of hope in the hearts of those they serve. Whether it’s sharing stories, helping to solve difficult study questions, offering a listening ear, or simply offering a warm smile, they make everyone feel seen, heard, and valued.
In an era dominated by screens, volunteers remind us of the magic that unfolds when we connect with our fellow human beings on a deeper, more meaningful level.
A heartfelt thank you
So, here’s to the volunteers who keep the gears of kindness turning. Today, we express our sincerest gratitude for your unwavering spirit, your boundless energy, and your refusal to let obstacles dim your commitment to making a difference.
Thank you for donning your superhero capes without expecting recognition or applause. For reminding us that there’s always room for kindness and that we, too, can be part of something greater than ourselves. For being the quiet catalysts of change, selflessly working behind the scenes to create a better world.
To our extraordinary volunteer tutors, thank you for showing up at every session, even when the economic climate is now more challenging than ever. Thank you for spending an hour of kindness each week to support young people facing disadvantage to build a better future and brighten their lives.
As we mark Thank You Day nationally, let’s all reach out to these everyday heroes – volunteers, supportive friends, family, and colleagues to shower them with appreciation, and let them know that their efforts are noticed, valued, and cherished.
Highlights: Committee inquiry report on education recovery
7 June 2023
Today, the House of Commons Public Accounts Committee has published its inquiry report on Education Recovery in Schools in England. The report assessed the value and effectiveness of education recovery programmes in schools based on written and oral evidence.
Following the disruption to education by the Covid-19 pandemic with multiple school closures, the Department for Education (DfE) introduced a number of recovery initiatives to help pupils and schools to catch up, most notably, the National Tutoring Programme (NTP).
The Committee’s inquiry assessed the DfE’s management of the recovery programme, the effectiveness of the NTP in meeting its objective, and if the scheme was achieving value for money.
The report found that the DfE did not fully appreciate the ‘pressures schools are under as they seek to help pupils catch up’ with evidence of persistent issues of funding constraints, growing mental health needs among pupils and challenges with teacher recruitment and retention.
As one of the education charities that submitted written evidence to this inquiry, we believe in the potential of the flagship recovery scheme, the National Tutoring Programme (NTP), to help reverse the Covid-19 pandemic disruption in education.
However, we believe that this progress can only be achieved if the NTP is mainly targeted at disadvantaged pupils, tuition delivery is of high quality, funding is increased and outcomes are properly monitored.
Swift action to close the attainment gap
The report revealed that the Department for Education believes it will take a decade to return the attainment gap – which is at its widest in ten years at primary and secondary levels – to pre-pandemic levels.
“The 10-year timeline to witness pre-pandemic attainment gap level is too long and stands to ruin the life chances of millions of pupils across the country”
Susannah Hardyman, founder and CEO of Action Tutoring
It recommended that the DfE publish a plan setting out how it will reduce the disadvantage gap as quickly as possible and the expected trajectory, building on good practice.
Without swift action to consolidate and implement multiple recommendations from this report and many others to improve the NTP, there will be far-reaching consequences of learning loss to this generation in schools.
It recommended that the DfE publish a plan setting out how it will reduce the disadvantage gap as quickly as possible and the expected trajectory, building on good practice. Without swift action to consolidate and implement multiple recommendations from this report and many others to improve the NTP, there will be far-reaching consequences of learning loss to this generation in schools.
High absence rate among the disadvantaged
In the autumn and spring terms of 2021-22, the average absence rate for all pupils was 7.4%, compared with 4.5% for the same terms before the pandemic in 2018-19. For disadvantaged pupils, the rate was 10.4% in 2021-22, compared with 7.2% in 2018-19.
It is alarming that persistent pupil absence continues to pose a significant challenge to schools and the well-being of pupils, especially the disadvantaged. Without pupils attending school, their outcomes are unlikely to improve.
Our evidence to the Education Select Committee on persistent pupil absence contained helpful recommendations to tackle the issue including:
- Sharing drinks and snacks during tutoring sessions to reduce hunger
- Letters and text reminders to parents about upcoming sessions in the day
- Parent information sessions about tutoring and its benefits
- Incentives such as vouchers if pupils attend the majority of tutoring sessions
- Certificate presentation and awards in assembly at the end of programme
- Integrate attendance into the positive behaviour management system such as gaining points for their ‘house’ through attendance
The report charged the DfE to develop a better understanding of why disadvantaged pupils have higher rates of absence than others and take targeted action to reduce absence rates among them.
“Continuing to invest in ensuring the most vulnerable pupils show up in the classroom is critical to breaking the cycle of low attendance rates currently. Persistent pupil absence will give rise to a surge of problems in the future for young people if the root causes are not addressed.“
Susannah Hardyman
Funding constraints for schools
Although the steep subsidy cut for the NTP has been reversed, schools are still grappling with funding constraints and budget squeezes. Schools that are struggling to pay 40% of tutoring costs this academic year will still struggle to make up for the 50% next year.
Additional funding commitment is needed long-term to ensure tutoring is sufficiently embedded in the education system widely and particularly for pupils facing disadvantage.
Increasing take-up of NTP
It is discouraging that 13% of schools did not take up the NTP and missed out on the benefits of subsided tutoring. The DfE must ramp up its efforts through a campaign to win the hearts and minds of parents and conscientise schools on the value and moral imperative of channelling the NTP funding towards those eligible for Free School Meals.
The report urged the DfE to do more to understand why some schools are not taking part in the National Tutoring Programme and take more effective action to increase participation.
We believe the Department should work with tuition providers with demonstrated impact to expand into cold spots and areas with low uptake to ensure that every disadvantaged child in the country, regardless of where they live, can access high-quality tutoring.
Applying recommendations
The recommendations set out in the Committee’s report also include progress reports on measures for 2030 attainment targets and funding intervention when schools struggle to bolster NTP uptake.
If the proposed solutions are applied, they will have a meaningful impact on closing the attainment gap and reversing the damage done by the pandemic’s disruption to education. The NTP can elevate its reach and impact to ensure it delivers on the intended objectives of the scheme, all in the best interest of disadvantaged young people.